I had my first experience with Tesla service in Mississauga today. In short, it was great service. Excellent service. Here is the more detailed version: It really started 2 weeks ago. I made a post on TMC (noisy a/c) and was emailed by The Mississauga SC. They made an appointment for me on Friday June 27th. Today, I dropped off my car (declined the offered valet service), and Kevin saw me right away. He checked that he had the other 3 or 4 minor things I wanted them to look at. (crackling speaker, J1772 adapter, seat clip was loose). -After checking the car for scratches, I was put in a model S and driven back to work (I declined a loaner since I wouldn't need it). --At noon, I was called by Britney and given an update on the car. I was told it would be done when I finished work at 3:30. At 3:20, I received a call that the car was en route being delivered to me. I received the car at 3:30 with everything done that I had asked. Plus a very good car wash. Overall, a great experience. Way to go Tesla!