Format hard drive greyed out

[m3p_uk]

Have a 500GB usb 3 drive plugged into the front usb and it records sentry and dash cam fine but the button to format it is greyed out.
There's nothing else on there and so why can't I format it? Is it too large or something else?

Also why are the usb only slower version 2 when usb3 has been out for so many years?

 

[MrBadger]

I'm just the messenger TeslaCam Configuration

Also why are the usb only slower version 2 when usb3 has been out for so many years?

Because USB 3 doesn't offer any benefits - it doesn't need to be any faster?

 

[m3p_uk]

I'm just the messenger TeslaCam Configuration



Because USB 3 doesn't offer any benefits - it doesn't need to be any faster?

Could record video from all cameras rather than just the 4. Also can read/write video data much quicker. Just seems silly to use such old tech when there's hardly any price differences

 

[MrBadger]

Teslacam doesn't need anything other than USB 2 to do that. The recording requirements even if doubled up are well within USB 2 capabilities. USB 2 is not a limiting factor.

 

[SFBanks]

do you have another USB plugged in for music etc? you need only one plugged in so it knows which to format.

 

[Silicon Desert]

Teslacam doesn't need anything other than USB 2 to do that. The recording requirements even if doubled up are well within USB 2 capabilities. USB 2 is not a limiting factor.

agree, but wondering if you missed his point. I bought a USB 3 device for this purpose because it was the same price as USB 2. While it might may not make any difference in the car, I want a much faster read rate when I plug it into my computer to capture a backup.

 

[MrBadger]

I didn't miss any point. The Tesla USB 2 interface has no bearing on whether you use a USB 3 device and get faster speeds in a USB 3 equipped device such as your computer. Its just in the car, it will be working at USB 2 speeds which is more than adequate for Teslacam needs even if it expanded to all cameras.

The OP asked why their Tesla uses USB 2 and not faster USB 3. Now, if a USB 2 device was bought for TeslaCam then yes, in a USB 3 machine it would operate at the slower USB 2 speeds, but thats not what OP queried. The OP has a USB 3 device.

 

[captanzuelo]

do you have another USB plugged in for music etc? you need only one plugged in so it knows which to format.

I have the same problem as OP, and there is no other USB plugged in. I think its because I use this adapter which has two receptacles, SD and micro
https://www.amazon.com/gp/product/B006T9B6R2/ref=ppx_yo_dt_b_asin_title_o08_s00?ie=UTF8&psc=1

 

[m3p_uk]

do you have another USB plugged in for music etc? you need only one plugged in so it knows which to format.

Nope that's the only thing plugged in

 

[m3p_uk]

I have the same problem as OP, and there is no other USB plugged in. I think its because I use this adapter which has two receptacles, SD and micro
https://www.amazon.com/gp/product/B006T9B6R2/ref=ppx_yo_dt_b_asin_title_o08_s00?ie=UTF8&psc=1

How big is your memory card?

 

[Medved_77]

I thought the only purpose for formatting the drive in the car was if the drive wasn't already formatted in a supported format and doesn't already have the TeslaCam folder?

 

[m3p_uk]

I thought the only purpose for formatting the drive in the car was if the drive wasn't already formatted in a supported format and doesn't already have the TeslaCam folder?

Also if the drive gets full and you want to delete everything on there...

 

[Medved_77]

Also if the drive gets full and you want to delete everything on there...

That is a very valid point!

 

[MrBadger]

The car now deletes stale footage so unless you have a drive full of saved clips, it should not get full.

 

[captanzuelo]

How big is your memory card?

its a samsung 128 GB Pro endurance

 

[animorph]

With the format button grayed out with an already good USB drive in the socket, no one can accidentally format a drive they don't want to have erased.

 

[SenseX]

Solution to Tesla 'Format USB' Grayed Out issue:

1. On Windows, download / install free software aomei partition assistant (Download Magic Free Partition Manager Software - AOMEI Partition Assistant Standard)
2. Open AOMEI Partition Assistant -> locate your USB disk -> Remove All Partitions -> Format USB Disk FAT32 (32kb)
3. Close AOMEI Partition Assistant and open Windows File Browser -> USB Disk -> Create folder TeslaCam
4. Eject USB Disk
5. In Tesla the 'Format USB' button will be enabled, DashCam will launch instantly as expected.

The issue is related to multiple partitions in USB disk (included unallocated partitions or invisible partitions). The solution above worked in latest 2020.36.11 version. Before the USB partitions deletion/reformat FAT32, tried various suggestions, including Tesla reboot, power off, etc.

 

[m3p_uk]

Solution to Tesla 'Format USB' Grayed Out issue:

1. On Windows, download / install free software aomei partition assistant (Download Magic Free Partition Manager Software - AOMEI Partition Assistant Standard)
2. Open AOMEI Partition Assistant -> locate your USB disk -> Remove All Partitions -> Format USB Disk FAT32 (32kb)
3. Close AOMEI Partition Assistant and open Windows File Browser -> USB Disk -> Create folder TeslaCam
4. Eject USB Disk
5. In Tesla the 'Format USB' button will be enabled, DashCam will launch instantly as expected.

The issue is related to multiple partitions in USB disk (included unallocated partitions or invisible partitions). The solution above worked in latest 2020.36.11 version. Before the USB partitions deletion/reformat FAT32, tried various suggestions, including Tesla reboot, power off, etc.

Found that this was the issue for me as well! Had a hidden partition on my HDD and used easeus to format the drive properly. Works fine now!

 

[Rustybkts]

I get a warning message when trying to download saying it uses an unsupported protocol yet have used this before.

 

[aleagle]

Solution to Tesla 'Format USB' Grayed Out issue:

1. On Windows, download / install free software aomei partition assistant (Download Magic Free Partition Manager Software - AOMEI Partition Assistant Standard)
2. Open AOMEI Partition Assistant -> locate your USB disk -> Remove All Partitions -> Format USB Disk FAT32 (32kb)
3. Close AOMEI Partition Assistant and open Windows File Browser -> USB Disk -> Create folder TeslaCam
4. Eject USB Disk
5. In Tesla the 'Format USB' button will be enabled, DashCam will launch instantly as expected.

The issue is related to multiple partitions in USB disk (included unallocated partitions or invisible partitions). The solution above worked in latest 2020.36.11 version. Before the USB partitions deletion/reformat FAT32, tried various suggestions, including Tesla reboot, power off, etc.

What is the procedure in MacOS?