Fremont Delivery Center: What to expect?

[Trevor B]

This should probably be a FAQ!

Picking up my car soon, curious what to expect, other than the signing of papers and obligatory selfie. Haven't decided on a time yet, waiting to hear back. If offered a choice, thinking early on a Saturday. Any suggestions here?

I've read up on almost everything re: the car, so I don't to expect to ask them a ton of q's.

Is it ok to arrive earlier and wander around the public areas. If not, there was some mention of a cafe where I could possibly hang out. Are the lattes gratis? (not that I can't afford it, but somebody's gotta ask)

Will my car be someplace accessible (before I sign the papers) so I can take a sneak peak, check out alignments etc? My plan is to do a quick sanity check before driving off. Will do a more extensive walkthrough when I get home ... I'm confident Tesla will fix any issues I find.

I've already toured the Factory last year ... been there done that.

Anything else? I'm assuming Tesla will send me the list of docs to bring, so not too worried about that.

Thanks!

 

[Mxbzz]

Lattes are free and in the same area you go to check in. You can arrive earlier but there’s really not much to see— your car will be in the showroom for you to take a quick selfie and the specialist to show you some quick features. This isn’t the greatest place to inspect the car, as the lighting isn’t the greatest. Wait until they drive the car into the parking lot and do your extended inspection there.

If you have obvious panel gaps or misalignments, you’ll see them immediately. If you see it after signing the papers, Tesla isn’t going to leave you hanging. They’ll notate it and you can bring it into a service center if they can’t fix it same-day.

It’s quick and painless. Make sure you get your USB cables, and I’d recommend reading the checklist (but not printing it) to focus on your inspection. Have your insurance card and method of payment and expect to be in and out in 30 minutes!

 

[RayK]

With my delivery last Tuesday the car was outside in the parking lot. Found it by honking the horn and flashing the lights via the phone app. Plenty of light to inspect the car. I had brought a checklist and made it through almost all of the items but excitement got the better of me. Phone cables were in the glove compartment and the scale model was under the armrest.

I was just there a couple of hours ago picking up copies of all the important paperwork. Didn't receive them during the delivery and only realized it when I applied for the state rebate.

There were about 40 vehicles in the front lot; 95% of them Model 3s. A handful of S and X. Almost all 3s were black, MSM, silver or blue. Just a couple of white and red.

 

[Trevor B]

With my delivery last Tuesday the car was outside in the parking lot. Found it by honking the horn and flashing the lights via the phone app. Plenty of light to inspect the car. I had brought a checklist and made it through almost all of the items but excitement got the better of me. Phone cables were in the glove compartment and the scale model was under the armrest.

I was just there a couple of hours ago picking up copies of all the important paperwork. Didn't receive them during the delivery and only realized it when I applied for the state rebate.

There were about 40 vehicles in the front lot; 95% of them Model 3s. A handful of S and X. Almost all 3s were black, MSM, silver or blue. Just a couple of white and red.

Wow ... I didn't know you could link the app to the car prior to delivery. How would I do this? Sorry if dumb question

 

[Cycle11111]

Just picked up at Fremont. Getting there super early is a waste as coffee is free sure but not much to see otherwise. My car was in the lot and folks were super friendly but light on description. Print out the Tesla checklist and take your time. Like an earlier poster they had my keys and they got me to do the flash lights to id car amongst dozens so sort of cool. For me app will not connect until about 15 minutes before you get you car and the DS mentioned that in advance.

 

[RayK]

Wow ... I didn't know you could link the app to the car prior to delivery. How would I do this? Sorry if dumb question

I had already downloaded the app to my phone but the car was not linked to the app until I signed all the paperwork and paid my money. They had me honk the horn and flash the lights in order to figure out which MSM of the four or five that were sitting in the lot was mine.

 

[Trevor B]

Just picked up at Fremont. Getting there super early is a waste as coffee is free sure but not much to see otherwise. My car was in the lot and folks were super friendly but light on description. Print out the Tesla checklist and take your time. Like an earlier poster they had my keys and they got me to do the flash lights to id car amongst dozens so sort of cool. For me app will not connect until about 15 minutes before you get you car and the DS mentioned that in advance.

Is this what you used for the checklist?

I created a Model 3-specific one here (borrowing content from the above video as well):

Tesla Model 3 Delivery Inspection Checklist

I also included a handful of other real-world issues encountered by people on TMC and reddit.

 

[BrianBradford]

They leave your car out in the parking lot sun so expect the inside to be on fire. And don’t expect your car to have a full “gas tank” like if you were to buy any other $65k car from the dealership.

 

[RayK]

My car had about a half charge (~160 miles or so) at delivery. Asked about it and they said that it was fine. Kind of got the feeling that the delivery center was being pushed to churn out cars and that they didn't have time to waste Supercharging the car (if they even have that many charging stalls at the DC). On the other hand, my four tires were pumped up to about 48 psi. My driver side front tire wasn't registering initially and I was prompted to do a reset on the TPMS. Finally lowered the tires to 42 psi (hot) yesterday but I still see the yellow tire icon on the display. Going to ignore it for now as everything else seems okay.

 

[Vaxe]

Same here, picked up mine on Fremont with the car already outside in the parking lot. Half a charge, diecast model in the center console.

Lots of excess polish wax and dull spots on the paint, they definitely were in a hurry to prep these.
Anyone received freebies/swags with their delivery?

 

[Trevor B]

Same here, picked up mine on Fremont with the car already outside in the parking lot. Half a charge, diecast model in the center console.

Lots of excess polish wax and dull spots on the paint, they definitely were in a hurry to prep these.
Anyone received freebies/swags with their delivery?

Did they clean this up?

 

[Uncle Paul]

Look forward to the day when so many Tesla will be on the road that I will need to flash my lights to find my car in a Tesla filled parking garage.

These are exciting days at Tesla. Tons of delivery pick ups every day.

We will be able to tell our kids of the days when people needed to drive someplace to pick up their new cars. In the future you will just summon them and they will find their way to YOU!

 

[vadhris]

No diecast model for me on July 15 pickup. I insisted that I was expecting one as a first day registrant - they said they gave to everyone, some stupid decision - hence they dont have anymore. felt this was a sore point in the delivery

 

[ryanjm]

I was told that ALL deliveries are happening outside now, as there are just too many deliveries at all times and they don’t want to have some people outside and some inside (so as not to make anyone feel bad for not getting the indoor treatment). I was told they’re just using the inside space for staging now.

I personally didn’t mind, as it was a lot easier to look over the car under bright natural sunshine!

 

[JG T3SLA]

For those picking up at Fremont, do you live in the Bay Area? I just ordered a M3P this morning and the only delivery option given was home delivery. Preference would be to pick the car up at Fremont or another SC in case there are any issues to document them on the spot with someone from Tesla vs. a delivery person.

 

[RayK]

I picked mine up from Fremont last month. At about the same time somebody else in San Jose received home delivery so it might be a hit-or-miss proposition. If you have any concerns about issues with the car upon receipt, and if it's something that's on the minor side, I'd take several good quality photos so you can document what you think needs to be taken care of. Contact service and let them know what's going on.

If it's something major, then you should be able to refuse delivery and I'm sure that you'll be accommodated.

 

[Msjulie]

The main screen protector plastic was still on mine as well as little ones on the sun visor mirrors. Place was pretty mobbed on Friday, our 15min appointment was about an hour

 

[avidity_2002]

Does anyone know if the Tesla Fremont delivery hub is open on Sundays? Did anyone take the delivery on a Sunday?

 

[Venomized]

Does anyone know if the Tesla Fremont delivery hub is open on Sundays? Did anyone take the delivery on a Sunday?

Yes they do deliveries on Sunday’s. I was originally scheduled for this past Sunday and had to reschedule. Now I have delivery tomorrow and it’s going to be raining

 

[avidity_2002]

Yes they do deliveries on Sunday’s. I was originally scheduled for this past Sunday and had to reschedule. Now I have delivery tomorrow and it’s going to be raining

Thank you. Scheduled delivery for the 9th Dec