FYI Some service centres now open on Saturdays!

[CMc1]

About time. Hopefully rolls out further and includes mobile service.

https://twitter.com/x/status/1381642159556808705

 

[Medved_77]

Hopefully they're recruiting more staff to cover the additional day, rather than making them work the additional day.

I worked for an American company before, let's just say there's a big divide between the UK and American ethos of what constitutes a working week.

 

[Neilman]

I have recently acquired an SOS eCall fault along with a duff microphone (voice commands completely ignored).
Booked a service at Winchester for the eCall fault last week and was given this coming Saturday 17th April
Only discovered after that that the microphone was duff too so edited the service to include it and was given a new appointment for the following Saturday (24th).

Was hoping they'd contact me sooner and remote investigate and possibly even send a mobile ranger but not heard a proverbial squeak?

 

[kelvin 660]

have recently acquired an SOS eCall fault along with a duff microphone (voice commands completely

Try a (2 button) reboot as I had that issue and that fixed the problem.

 

[Neilman]

Try a (2 button) reboot as I had that issue and that fixed the problem.

Already tried two-button reset and a two-button-plus-brake reset, no change fault won't go away.

 

[MrBadger]

I have recently acquired an SOS eCall fault along with a duff microphone (voice commands completely ignored).

Ours cleared by itself after leaving the car parked for the day, no sentry. All other reboots/power downs etc (can't be 100% sure that latter was done properly) failed to clear our fault but didn't try the 12v disconnect. Additional symptoms of ours were no car visualisations and no GPS location updates.

Sounds like your happened long enough ago for it to have been left overnight etc. But if you use sentry, worth disabling that and leaving overnight. It probably won't fix the mic though.