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Gen 3 Wall Charger WPA2/WPA3 compatibility Issue


Active Member (Beta)
Jun 9, 2021
Tampa Bay Area
Is anyone else's Gen 3 Wall Charger failing to connect to any network that's WPA2/WPA3 or just WPA3? The manual states that it supports it, but in real world testing, it does not. The charger ONLY connects to WiFi when I set the network to WPA2 only.

Wall charger is on firmware 1.4.2-0 and refuses to update to 1.4.4. Does WPA2/WPA3 work on 1.4.4?

Screen shot from the manual:
Screen Shot 2021-08-13 at 6.14.19 PM.png


Active Member (Beta)
Jun 9, 2021
Tampa Bay Area
I wouldn’t be against it. But I wouldn’t want to run an Ethernet cord to the wall charger that has a broken site that display no useful statistics and for it to not even update to the latest software while idling on my network. I am curious if 1.4.4 fixes the WPA2/WPA3 issue though


New Member
Sep 15, 2021
Coastal GA
I’m having the same issue. I just installed my new Gen 3 Wall Charger (24ft) and could not get the unit to connect to my Nest mesh WiFi system. I had to disable WPA3 to get the wall charger to connect. Software version is 1.4.2-0 with no update available.


Dec 25, 2020
Dallas, TX
Hi @TBrownTX ,

I checked my Eero Pro system and on the "Discover" page
there is a switch to turn "On" WPA3 support...

Check it out...


I should have worded my post more clearly. I had to turn WPA3 *off* to get the wall connector to connect. This was back in December, I've not tried to re-enable since. Is yours now working?


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