Give them a call on Monday, the number is above.
What I'm wondering is the issue the car update and not the charger? If that's true changing the charger may not work.
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Give them a call on Monday, the number is above.
Do yourself a favor and call them. They will know the answer to your concerns. They can determine if your WC is in the group that that has the firmware problem.What I'm wondering is the issue the car update and not the charger? If that's true changing the charger may not work.
You know, I just realized that is when mine started doing it too. I was focusing on the wall connector firmware version but it started as soon as I went to the new 24.6.9 car software.I've started having the same issue. Mine seemed to start whey M3 updated the software to 2020.24.6.9. I didn't have any problems prior to this update.
I called the number and today and spoke with a gentlemen there.
I have multiple issues with my gen 3. First being the same as all of you with the reduced charging rate due to overheating. Second being my unit has a WiFi issue. I can’t even connect to the built in WiFi for commissioning.
They said to me that they have confirmed that the first batch of chargers had a manufacturing defect causing a faulty sensor issue. I did mention to him that these issues did seem to start after moving past the .20 train and onto .24 and now .28 trains.
he said that is not the first time he has heard that and is going to escalate it up to see if it’s more than an faulty sensor we all seem to think.
I am going to be getting my charger replaced hopefully in a week or so.
I’ll update more as things progress.
I'd love if mine ran at 92 F. I'm dealing with 110-111!I just got off the phone with Tesla. At first, they tried to tell me it was normal for the charger to do this. To keep from overheating. I pushed a little and they had engineers pull the logs. They said it is showing 92 degrees and will not go over 12 a.
So, they are sending me a new charger. He also said it is a known problem with the 3rd gen wall charger.
Thanks for the heads up Cact613, if you hear anything else please let us knowI have the same problem with three red blinks. My Gen 3 wall charger was installed about a month ago. After 15 minutes of charging the amperage drops from 48 to 24 amps. It has done this at least two days in a row but I suspect it has been doing this for a couple of weeks. I just got off the phone with a Tesla specialist and he indicated that there is a defect in the some of the chargers and has put me on a list to be shipped one as soon as they are back in stock. The specialist did look at my charger over the internet and it did have the latest firmware (0.8.58+g2f475f6c93fd79). The whole phone call lasted less than 15 minutes. Also, he said I may receive an email saying to ship the defective charger back before I receive the new one. He indicated that is not the case. Just keep the defective charger until I receive the new charger. The new charger will have instructions one where to ship the defective charger once it is replaced.
since the update to .58 it's dialing back from 48A to 24A, so your app / phone will display any notifications. I believe the previous version, .4, it would shut off the charger and that's when a notification occurred. This probably explains you, myself and others aren't getting those phone notifications that charging has stopped.I had the first occurrence of a 3 blinking fault last night. I have charge complete notifications turned on, as I'm tracking how long it takes to charge out of curiosity. This morning, I didn't have the notification, so i checked in the app. it was still charging, at 7 amps, went into the garage and the 3 red blinking was happening. it wasn't warm, i stopped charge, and restarted it and it ramped back up to 48 amps and spent the next hour charging at that rate to finish. I've charged without issue almost nightly with it for about the last month. Funny thing is it was only 60's in the garage, and it had been over 100 and was charging fine. I'm curious how tonight will go.
since the update to .58 it's dialing back from 48A to 24A, so your app / phone will display any notifications. I believe the previous version, .4, it would shut off the charger and that's when a notification occurred. This probably explains you, myself and others aren't getting those phone notifications that charging has stopped.