Hi everyone,
I am having a reoccurring issue and need some thoughts. I got my Gen 3 wall connector installed by an electrician and after about 2 days of using the charger, the charger would not light up. I assumed it was a power supply issue so my electrician came back and swore that the wiring, energy management system and breaker was all set up correctly. The unit still would not light up.
I called Tesla and got a new unit sent to me. The same issue happened about a month later where the unit would not light up. I flipped the breaker and the unit surprisingly light back up and it worked fine for about 2 months. I also commissioned the unit and updated the firmware. I also lowered the amount of amps that the car was pulling from the house from 48A to 46A. The wall connector worked fine for about 2 months.
Last night I installed a software update on my Model Y and noticed that the wall connector lost its light again. I once again cannot connect to the units wifi to update the firmware. I tried resetting the unit by flipping the breaker but still nothing. The unit still will not light up.
At this point I have no idea what to do or what may be the root of this issue. Faulty wiring ? bad breaker? defective unit ?
If anyone has any solutions or ideas please let me know.
I am having a reoccurring issue and need some thoughts. I got my Gen 3 wall connector installed by an electrician and after about 2 days of using the charger, the charger would not light up. I assumed it was a power supply issue so my electrician came back and swore that the wiring, energy management system and breaker was all set up correctly. The unit still would not light up.
I called Tesla and got a new unit sent to me. The same issue happened about a month later where the unit would not light up. I flipped the breaker and the unit surprisingly light back up and it worked fine for about 2 months. I also commissioned the unit and updated the firmware. I also lowered the amount of amps that the car was pulling from the house from 48A to 46A. The wall connector worked fine for about 2 months.
Last night I installed a software update on my Model Y and noticed that the wall connector lost its light again. I once again cannot connect to the units wifi to update the firmware. I tried resetting the unit by flipping the breaker but still nothing. The unit still will not light up.
At this point I have no idea what to do or what may be the root of this issue. Faulty wiring ? bad breaker? defective unit ?
If anyone has any solutions or ideas please let me know.