You can install our site as a web app on your iOS device by utilizing the Add to Home Screen feature in Safari. Please see this thread for more details on this.
Note: This feature may not be available in some browsers.
I have been 1-2 days from (re)scheduled delivery 5 times now, and have yet to see an 'assigned DA'. How and where are they assigned? Nothing in my Tesla Account, email, or any communication with the T.
I have been 1-2 days from (re)scheduled delivery 5 times now, and have yet to see an 'assigned DA'. How and where are they assigned? Nothing in my Tesla Account, email, or any communication with the T.
My advisor is MIA too, I guess he is either on vacation or back to his previous role. that said anyone on the delivery assistance number was able to answer my queries.
What is the customer support number? Sorry for dumb question.
8887712505What is the customer support number? Sorry for dumb question.
They reach out to you before anything else happens. For me, I got an email telling me that my car was built and asking me for several details (payment/lender details, driver's license, insurance policy, etc. Do you have a VIN assigned to you? If so, you may want to call the customer support number. They can get you in contact with the delivery hotline, and those people can tell you roughly what the status is.
For me that was an ISA (inside advisor). Not someone who said she could do anything about delivery other than schedule.
Isn't the DA the person assigned who's on the hook for your actual delivery?
Best way to get things done is to go to a sales center and talk to someone in person.
They have more channels to get answers than we do.
+1 on this. That is how I finally got my most recent VIN; walking in and talking to a salesperson. Something, for some reason, dozens on the phone and the SC/DC couldn't do!
I wonder if they will enable EAP since the cost is absorbed and it's a relatively quick SW flash. Since the car has been sitting for a few weeks I'm guessing it needs an update anyway. What do you guys think?
they took my model S 2 weeks ago but still haven't sent the check for it.
I managed to talk to my DA but he didn't see anything wrong. Seriously, there's $41k missing here. It's so clear cut, I was trying to explain it's on page 6 of the MVPA but he either hing up on me or got disconnected. Now I'm calling HQ again and they're leaving him messages.
I guess I'll keep calling until they send the check to the credit union *sigh*. I wonder how much money they're wasting on the customer care personal on all these calls..