Hey all.
I'm coming up on 5 months waiting for parts to repair my 2015 Model S P85D. In June of this year, someone backed into me with their SUV, and did about $6,000 worth of damage to the rear lights, sensors, bumpers, charge port (have to open it manually sometimes), and rear driver's side quarter panel.
I've messaged Tesla several times on Twitter, emailed body repair support every 2 weeks, submitted customer service requests over the phone every 2 weeks, and I'm STILL waiting on parts to get my vehicle repaired.
Does anyone have any experience or advice on how to get things rolling on this. I'm pretty frustrated at this point, and with the winter season coming up, I'm worried about road salt ingress to the body work while I still wait for parts to come in.
Any advice?
I'm coming up on 5 months waiting for parts to repair my 2015 Model S P85D. In June of this year, someone backed into me with their SUV, and did about $6,000 worth of damage to the rear lights, sensors, bumpers, charge port (have to open it manually sometimes), and rear driver's side quarter panel.
I've messaged Tesla several times on Twitter, emailed body repair support every 2 weeks, submitted customer service requests over the phone every 2 weeks, and I'm STILL waiting on parts to get my vehicle repaired.
Does anyone have any experience or advice on how to get things rolling on this. I'm pretty frustrated at this point, and with the winter season coming up, I'm worried about road salt ingress to the body work while I still wait for parts to come in.
Any advice?