Frunk Install Fail
Just installed the frunk, which was fairly simple. Most of of the time was spent getting a clean install on the wiring. Then I tried closing the frunk and it will not close enough so that the suction latch can pull the trunk close. Spent hours trying to diagnose the issue, but no luck. The hood closes at the set speed, then at the end sort of bounces as the struts are at the bottom of its range, or shortest length, but the latch has not yet made contact with the locking mechanism.
I have set the strength of the close to the max number 5 (per instructions, close latch with frunk open then press button on unit to change strength to 5). I thought it wasn’t strong enough to close, but it didn’t help.
however, when it closes, the hood stops or hangs up 3 inches so the latch doesn’t engage the lock. I took out all of the frunk plastic liner/parts to ensure nothing was getting in the way of the hood closing. With power disengaged to the hanshow control box, I close the trunk manually, but it stops about 3 inches such that the latch doesn’t touch the locking mechanism. When I look under the hood through the gap, I can see that the struts have bottomed or shortened to its minimum height and keeps the hood from closing further. I can see that nothing else is keeping the hood from closing except for the struts bottoming out. Alyson confirmed the locking mechanism is in the open position to accept the hood latch and the hood is centered properly.
if I force the hood closed, there is a bulge on the side of the hood and the hood does not lay flush. it seems as if the struts are just a tad too long such that it is keeping the hood from going down any further. The only way to get the hood down is to bend the front of the hood down, which then results in a bulge on the sides of the hood.
has anyone had similar issues? The struts are labeled MC-607 model 3_(C)BJ12011 and the other one is the same except the number at the end is 12012. I have a July 2019 model 3, but assume nothing has changed in the build from earlier models.
see picture of where the hood bottoms out due to the struts bottoming out. In have checked to see that nothing else is keeping the hood from closing. The bumpers on the side of the hood are not even close to touching the base of the car.