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Has anyone had issues post sale with trade-in or paperwork?

Discussion in 'Tesla, Inc.' started by jewilson2, Jul 16, 2018.

  1. jewilson2

    jewilson2 Member

    Joined:
    Jul 10, 2018
    Messages:
    10
    Location:
    NC
    Virtually impossible to get a response from my local sales/delivery team. Has anyone had to contact corporate for inquiries related to tag/title transfers or trade-ins? Just curious of the most efficient route for support.

    Thanks in advance
     
  2. SpudLime

    SpudLime Member

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    Jun 10, 2018
    Messages:
    937
    Location:
    Chantilly, Va (Loudoun)
    i had to contract corporate just to get the delivery team to call or email me. So there's that. Call corporate if it makes you feel better.
     
  3. ewoodrick

    ewoodrick Active Member

    Joined:
    Apr 13, 2018
    Messages:
    1,080
    Location:
    Buford, GA
    We contacted out delivery specialist a few days later to get them to not request a tag and just send info the DMV since we were switching tags. No issues, went quickly.
    Remember, your delivery specialist is REALLY busy sending cars out right now.
     
  4. jewilson2

    jewilson2 Member

    Joined:
    Jul 10, 2018
    Messages:
    10
    Location:
    NC
    Thanks for the replies. I think the recent layoffs must have hit the delivery team the hardest.
     

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