Help finding parking sensor

[Marchudson]

I was driving on the interstate the other day and took a rock right in the center of the parking sensor. Dash is now showing ”Parking Assist Unavailable”. Pulled the parking sensor and this is the part number on it. P2525002-08-E. Searched the inter-web and couldn’t find anything.

Anyone know where I can get one of these?

Thanks
Marc

 

[HP Man]

I'm going to state the obvious, but have you tried Tesla?

 

[Marchudson]

HP Man, I’ve never ordered parts from Tesla. How would one go about doing this?

 

[AS9.9.]

HP Man, I’ve never ordered parts from Tesla. How would one go about doing this?

I ordered a part from Tesla through the app under service. I told them what part I needed, and I went and picked it up (in my case it was the USB center console).

 

[DerbyDave]

Look up the part number in Tesla Parts catalog using your Tesla account, if needed. Open the app, service, other, and specify parts only, giving the part number and description They will give you an estimate to approve, and then will tell you when you can pick it up.

Parts Catalog

epc.tesla.com

 

[Marchudson]

Thanks for the guidance. I didn’t realize I could do that through the app. Order placed.

 

[DerbyDave]

There has been one reported Tesla Store that advised to come into the store and talk with someone to order the part. This is generally against Tesla's goal to have no human interaction with the customer at all! I could hardly believe it. This process generally works.

 

[Marchudson]

Thanks Derby. They just cancelled my service request saying that I must come in to the service department to place a parts order. Go figure. Oh well a trip into the SD it is.