Immediately after update 2021.24.4 I started getting "USB Device Malfunction" error. My USB drive had been working for 3 years. I've run out of things to do to resolve the issue.
Here's what I've tried:
1. A brand new drive that's on Tesla drive recommendation list formatting on both PC and using the car to format.
2. Had service appointment two weeks ago. They claimed drive was corrupted. They reformatted. It worked for one day.
3. Using both quick and full formatting on a PC. No luck.
4. Using 3 different brand new drives all on Tesla drive recommendation list. One 128GB two are 64GB.
5. Brand new drives work for 4 or 5 hours then camera logo disappears and "USB Device Malfunction" error returns.
6. Formatted all drives on PC and on Tesla doesn't make any difference.
7. Update 2021.24.10 doesn't fix the problem
I have another service appointment Sept 23. I'm not optimistic.
Would appreciate any suggestions.
Here's what I've tried:
1. A brand new drive that's on Tesla drive recommendation list formatting on both PC and using the car to format.
2. Had service appointment two weeks ago. They claimed drive was corrupted. They reformatted. It worked for one day.
3. Using both quick and full formatting on a PC. No luck.
4. Using 3 different brand new drives all on Tesla drive recommendation list. One 128GB two are 64GB.
5. Brand new drives work for 4 or 5 hours then camera logo disappears and "USB Device Malfunction" error returns.
6. Formatted all drives on PC and on Tesla doesn't make any difference.
7. Update 2021.24.10 doesn't fix the problem
I have another service appointment Sept 23. I'm not optimistic.
Would appreciate any suggestions.
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