Wow. Timely thread for me (nothing to suggest for the original poster, sorry; we have shared but different pain.)
I'm trying to see about the Tesla insurance available in CA. Every path, including calling, keeps pointing me to the app, which will not work because I do not have proof of purchase on account of how I have not yet actually purchased the car. My plan is to buy and then to take a road trip, so it would be Really Good to have the insurance in place for the day I purchase. So now that I hear the app is not even an option how do I go about getting Roadster insurance through Tesla, which they apparently do offer? Any hints?
Second, I spent the morning doing the button mashing dance as
@Panicopticon (great user name) suggests, this time to try to get an appointment scheduled with a service tech as soon as I get the car home. I did, eventually, get a human. He was very nice but utterly unable to help. He told me to have the seller transfer the seller's Tesla account over to me, to save the three weeks time to get a new account verified for me (!). And only then am I allowed to schedule time with the service department. And from what I'm reading here, that's not an option, since the app does not support the Roadster. So, thanks all, for saving me a three week wait for a brick wall at the end. Show up in person for service since no one answers phones (true) or replies to email (true): so noted.
What does Tesla do for owners who do not have smart phones?
I am already a little frustrated; I can only imagine how bad it is for Roadster owners who have not found this forum.