How do I get a Mobile Service Tech?

[spokey]

I see posts from time to time for people getting a mobile service appointment. How does that work? I have a couple minor things (e.g. passenger door pull not closing all the way) and wouldn't want to spend hours waiting at a service center.

 

[jcanoe]

You use the Tesla App on your phone to request a mobile service appointment. If helpful, be prepared to upload photos and write a brief description.

 

[Young Phenom]

Within your description text request mobile service.

 

[Kimo]

What I have noticed that seems to have gotten me mobile techs is selecting "something else" to describe the issue. I have gotten mobile service appoints both times for that. (I don't even recall selecting the address of the service center.) Of course I selected something else as I couldn't find the appropriate item in the app. (coat hanger, body panel alignments.)

 

[TomServo]

I thought Tesla determined if Mobil Service will be sent vs taking it to a Service Center?

 

[jcanoe]

At least here in Rockville, Maryland Tesla offers Mobile Service. In fact Mobile Service is the only option that appears when I use the Tesla App to schedule a service appointment. If the vehicle issue cannot be handled by Mobile Service due to major repairs being required, you need to first schedule a Mobile Service appointment and then contact the Service Center, convince the Service Department that the appointment needs to be changed to a Service Center Appointment.