speedyranger74
Member
Just cancelled my "premium" connectivity.
If we are more... maybe someone will try to understand how to fix this issue.
If we are more... maybe someone will try to understand how to fix this issue.
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How many people are having connectivity issues?
- Thread starter The_Kilt
- Start date
I do wonder if this is peculiar to EE.
We migrated the corporate account from EE to Voda a few years ago now, and the user base was highly relieved. The anec-data was that it was entirely possible to conduct voice and data at ‘1 bar’ signal on Vodafone whereas EE would often show ‘full strength’ yet not allow meaningful data or voice.
Phones use multiple bands so phone connection is no indication of car connectivity.
Tesla use band 20 800mHz only, but this is also the best band for use in built up areas.
If true (and I’ve no reason to disbelieve it) might explain the issue. If EE is swapping bands etc as part of its 3G switch off / shared-mast deals.
EE deploys 4G on four different bands if a mast is setup for 4G on a different band e.g Band 3 then your iPhone would still have service on Band 3 but the car wouldn’t on Band 20. If this is the cause I can’t see the problem going away easily / without intervention. Do we know if the cars are capable of using different Bands or if it is just config?
TBH I thought the problem sounded like a virtual network problem / authentication issue at first (pics showing car couldn’t register).
Edit: lots of LTE bands listed in the Cert of Conformity in the back of the M3 manual so I’m not convinced in this.
I can't imagine them limiting it to just a single band. You'd be guaranteed all sorts of problems, as you say networks use different bands in different locations depending on what their signal requirements are. A mast on a hill out in the middle of nowhere designed for covering a huge area is different from a mast on a block of flats in a city designed for density.
This might be unrelated, or not.
But since a few days my app won’t wake the car up anymore.
This only happens when connected to WiFi at home and in deep sleep. Anywhere else it works fine.
As soon as I go into Drive and WiFi disconnects I can see that the mobile connection is disabled and reestablishes itself after about 20seconds.
I think they mobile connection is disabled now always when on WiFi and therefore the car cannot be woken up via a text message as it was in the past.
They seem to be playing around with the 3G/4G connection. Maybe to save data and money?
But since a few days my app won’t wake the car up anymore.
This only happens when connected to WiFi at home and in deep sleep. Anywhere else it works fine.
As soon as I go into Drive and WiFi disconnects I can see that the mobile connection is disabled and reestablishes itself after about 20seconds.
I think they mobile connection is disabled now always when on WiFi and therefore the car cannot be woken up via a text message as it was in the past.
They seem to be playing around with the 3G/4G connection. Maybe to save data and money?
Wow. You are right.
Just a problem if I have to leave at 4am for the neighbours…but it works.
I am absolutely sure that Tesla uses eitger eSim either regular SIM (but most likely Esim) issued in Netherlands and then it is roaming and n UK.
Because mine Youtube has reverted to Dutch version in the past (call to CS sorted it).
I think there is some issue with that virtual operator which SIM is used and it's roaming in UK
Because mine Youtube has reverted to Dutch version in the past (call to CS sorted it).
I think there is some issue with that virtual operator which SIM is used and it's roaming in UK
Well we know cars in the last few years use eSims because we had Spain IPs at one point before they were swapped. Tear down here: Tesla Model 3 US – LTE modem replacement (And some reverse engineering)
Could be EE problem, SIM provider problem, or Tesla problem. In any event, it’s for Tesla to pursue- log your tickets.
Could be EE problem, SIM provider problem, or Tesla problem. In any event, it’s for Tesla to pursue- log your tickets.
Tesla partners with Telefónica and KPN on M2M connectivity in Europe
Electric car manufacturer Tesla has announced an M2M agreement with European operator group Telefónica. The deal sees the operator provide in-car connectivity for Tesla’s Model S across several European nations.
So it is O2/KPN
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