I had my car in for MCU1 eMMC replacement last April that I paid $2200 out of pocket for and Tesla are saying that I have 'No record of potentially reimbursable repairs performed by Tesla'.
I'm finding Tesla now the worst menu hell company ever. There appears no way to talk to a human nor menu options that lead to humans nor menu options for sending copies of invoices (not to mention of our 5 cars Tesla are the only company that doesn't have all service invoices/history online). I emailed our local service but have not yet received a reply.
Very different from Tesla 7 years ago when it was the total opposite and you always got to talk to a human and a courteous knowledgable human at that.
I'm finding Tesla now the worst menu hell company ever. There appears no way to talk to a human nor menu options that lead to humans nor menu options for sending copies of invoices (not to mention of our 5 cars Tesla are the only company that doesn't have all service invoices/history online). I emailed our local service but have not yet received a reply.
Very different from Tesla 7 years ago when it was the total opposite and you always got to talk to a human and a courteous knowledgable human at that.