Hypervolt 2 not unlocking

[Minster]

Hi All,

This is my 1st post so please be gentle! I’m having an issue on my Hypervolt 2 where the device is refusing to unlock. Is anyone else having the same issue this evening (19th Apr 23)?
Thanks
Paul

 

[xreyuk]

I had this last month when they had their app issues on my Hypervolt 3.

Logging in and out of the app sorted it

 

[AndyWarrington]

Hi All,

This is my 1st post so please be gentle! I’m having an issue on my Hypervolt 2 where the device is refusing to unlock. Is anyone else having the same issue this evening (19th Apr 23)?
Thanks
Paul

Happens from time to time, prob once/maybe twice a year for me. Sign in/out, reboot etc cures it

 

[Minster]

Thanks, I managed to unlock the charger around 8pm. Didn’t know if it was a wider problem at the time. I’ve logged a ticket with Hypervolt to see if they can shed any further light on the issue. If I discover anything useful I’ll post it up.

Regards
Paul

 

[Zilla91]

Starting to get annoyed with HyperVolt. A few weeks ago it was an app update that broke the ability to change charging modes, the analytics data isn't up to scratch, MQTT integration that never came, no signs of IO integration