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iPhone 7 won't pair.

Discussion in 'Model S: User Interface' started by drichardson875, Sep 20, 2016.

  1. drichardson875

    Joined:
    Sep 20, 2014
    Messages:
    32
    Location:
    Manchester, MD
    I just received my new iPhone 7 and tried to pair this with my Model S and no luck. It goes through the motions however after about 2 minutes of trying to pair I am repeatedly given an error that says unsuccessful. I've restarted phone and both Tesla screens repeatedly. Any suggestions?
     
  2. PtG62901

    PtG62901 Member

    Joined:
    Jul 29, 2016
    Messages:
    334
    Location:
    Carbondale, IL
    Will it pair with something else? Car or phone?
     
  3. stevem

    stevem Member

    Joined:
    Apr 1, 2015
    Messages:
    155
    Location:
    NJ USA
    Not that it helps a lot, but I have 2.36.31 on my Model S and an iPhone 7 with 10.0.1 and they paired no problem.
     
  4. JPP

    JPP Active Member

    Joined:
    Feb 4, 2013
    Messages:
    2,273
    Location:
    SF Bay Area, CA
    Same as setevm above (firmware on S and iPhone)....on both 2013 S85 and 2015 S70 with new iPhone 7. It did take a couple of tries to coordinate tapping which screen to get the unit to pair, but eventually all good.
     
  5. alexvirital

    alexvirital Member

    Joined:
    Mar 22, 2016
    Messages:
    155
    Location:
    alexandria, va
    Had no problems pairing my new Model S to my newer iPhone 7+ this morning.
     
  6. Cyclone

    Cyclone Cyclonic Member ((.oO))

    Joined:
    Jan 12, 2015
    Messages:
    4,960
    Location:
    Charlotte, NC
    Have you tried rebooting all 3 screens (two on the Tesla, one on the iPhone 7)?
     
  7. alexvirital

    alexvirital Member

    Joined:
    Mar 22, 2016
    Messages:
    155
    Location:
    alexandria, va
    Hey, heads up - there is a day one patch for iPhone 7, 10.0.1, which includes fixes for Bluetooth pairing. Check and see if you're on it.
     
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