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The same thing has happened to me. Salesperson actually demonstrated this feature along with satellite view, web access, full auto pilot, and lead me to believe there was a much more robust phone integration for browsing/selecting music. Never ONCE did he tell me that these features were not going to be available in the car I ordered. Furthermore, he specifically called out that the full auto pilot WAS included unlike previous version! I can't even believe he didn't try to upsell me because frankly, it probably would have worked.
Auto-pilot aside -- The navigation is powered by Google Maps. this is BASIC functionality that comes with the FREE google maps app that they are suppressing for literally no reason. I don't care that the route timing calculation is correct. I'm also thoroughly underwhelmed with the lack of customer service response I've gotten from all their supposed communication channels. Took me 3 weeks to get a response to an email inquiry. And they sit in the Luxury Vehicle category??? BMW, which I switched from for this vehicle, wouldn't stand for such poor customer service.
I also have a 40K car with a huge iPad in the middle yet I have to supplement it with my iPhone interact with / look at that screen below just to see traffic congestion and select music? Such a poor user experience. And its not that they CAN'T accommodate it's that they WON'T. Its a simple software push that could easily be remedied.
I leased this as a tester to see if I might purchase a Model S for my wife. Definitely not doing that on principle now.
I agree that Tesla should provide an option for unlocking the Browser and other features, since there are no hardware changes.The same thing has happened to me. Salesperson actually demonstrated this feature along with satellite view, web access, full auto pilot, and lead me to believe there was a much more robust phone integration for browsing/selecting music. Never ONCE did he tell me that these features were not going to be available in the car I ordered. Furthermore, he specifically called out that the full auto pilot WAS included unlike previous version! I can't even believe he didn't try to upsell me because frankly, it probably would have worked.
Auto-pilot aside -- The navigation is powered by Google Maps. this is BASIC functionality that comes with the FREE google maps app that they are suppressing for literally no reason. I don't care that the route timing calculation is correct. I'm also thoroughly underwhelmed with the lack of customer service response I've gotten from all their supposed communication channels. Took me 3 weeks to get a response to an email inquiry. And they sit in the Luxury Vehicle category??? BMW, which I switched from for this vehicle, wouldn't stand for such poor customer service.
I also have a 40K car with a huge iPad in the middle yet I have to supplement it with my iPhone interact with / look at that screen below just to see traffic congestion and select music? Such a poor user experience. And its not that they CAN'T accommodate it's that they WON'T. Its a simple software push that could easily be remedied.
I leased this as a tester to see if I might purchase a Model S for my wife. Definitely not doing that on principle now.
The navigation is powered by Google Maps . this is BASIC functionality that comes with the FREE google maps app that they are suppressing for literally no reason.
I also have a 40K car with a huge iPad in the middle yet I have to supplement it with my iPhone interact with / look at that screen below just to see traffic congestion and select music? Such a poor user experience. And its not that they CAN'T accommodate it's that they WON'T. Its a simple software push that could easily be remedied.
Not quite.
The base maps are from google.
The actual navigation, traffic, etc is from elsewhere.
I mean... they COULD give you longer range on an SR for free with a software push too. AWD owners could get Performance 0-60 with a software push.
Hell, FSD is just a software push.
Software isn't free though, not sure why you think it should be.
Do you also buy Windows 10 Home and then get mad at Microsoft they're not "unlocking" all the features of Pro or Enterprise for free even though you bought the cheaper version? IT IS JUST A SOFTWARE PUSH after all.
Its a simple software push that could easily be remedied.
For some reason, a large portion of people seem to think that software / data / digital files should be free.
A couple of things - Tesla Model 3 is NOT a luxury vehicle by any stretch of imagination. It’s simply a battery powered (newer technology) car made in USA and thus expensive.
Everyone’s definition of luxury is different. It you define luxury by the traditional standards - fancy leather, expensive wood, and other premium materials, I would agree the Model 3 would not meet the definition of luxury.
But the advanced technology and superior overall driving experience are far more important to me than the materials, so in my world those features make the car feel very luxurious. My ability to control the rate of acceleration and deceleration with just the accelerator pedal is so pleasing that I find it miserable to sit in ICE cars now. Every time someone slows their car down by jamming on the brakes it hits a raw nerve for me because it feels so jarring compared to the regen braking on the Tesla. So I would have a hard time defining those cars as luxurious now.
Tesla has created a car that is so different from traditional ICE vehicles that I think it’s fair to say they have redefined what luxurious means for an automotive vehicle.
Because generally it is "free". Google Maps offers up free maps and navigation, as does Waze. YouTube offers up free music.
Okay, they are all ad supported. Maybe Tesla should ad support their live maps. Or just let you use Android Auto / Apple Carplay so you can use your preferred free live maps.
It’s not the content cost but mainly the cost of bandwidth used to push and pull that content. And Tesla has already been saying that they are exploring to enable SR+ owners to purchase these premium features (heck, even the premium owners don’t get it for free after the first year).
And while I generally agree that media / navigation is kind of middle of the road in Tesla Model 3, don’t think their ecosystem would gracefully integrate with Apple or Android. I actually love the interface Tesla has. Features? They need work for sure!
If one thinks the Model 3 is a cost savings econobox, I recommend renting a compact car (any make/model) for a reality check.
The higher a car goes in the "luxury" category, the LESS you tend to get with it. At least for "mainstream" luxury cars like MB, BMW, Audi, Porsche.
A little bit of a broken record here, but I’m going to throw Cadillac into that luxury mix. I feel like it’s the forgotten stepchild around this forum - step into a CT6 and it’s directly competitive with MB/BMW/Audi/etc.
I mention that because I think of Cadillac as a tech-forward brand (seriously.). They’re closer than anyone to Tesla’s safety and high tech function - still an order of magnitude away, but the amount of tech that’s included with a Cadillac is quite high.
It was jarring - I mean, shocking - when I was shopping for the XT5, how many things I took for granted. X5, Q5 etc - none of them could hold a candle to what I got in the XT5. With a gorgeous interior and great ride to go with it. Lots of features on my Caddy that I miss in the Model 3. Not enough to go back, but I do find myself every day looking for something I gave up.
Lux forward doesn’t have to mean tech backward.
Cadillac fits in the luxury category. For me, I could never escape the fact that my grandparents had a really nice cadillac coupe de ville that rode like a battleship with the "old school" caddy ride. For the newer ones, I never liked the styling of any of them ("not like was actually a kind way to say what I really thought of most caddy styling). Looks are a very personal thing in general, so just because I didnt like them didnt mean I think others couldnt.
They had good feature sets, and were SUPER competitive price wise as caddy was trying to compete, but I have to at least "like" how my car looks (lol). I actually dont "love" how the model 3 looks, especially from the front. Like the Model S much better, its totally sexy.. the 3 is "nice". I hope tesla re styles the model 3 to have the floating "T" logo like the S and X.. that really should be the tesla signature look, just like the kidney grilles (or hofmeister kink) f0r BMWs, or any of the other signature looks for lux brands.