yeahdave
Member
I unfortunately want to add to the growing list of frustrated voices. I have never had so much trouble trying to give a company a bunch of money. It has been a total clown show every step of the way. This is coming from someone who is really proud of Tesla and have always been a strong advocate of them. The weeks long saga if issues and twists/turns is too long and frustrating to recount here, but the most recent slap in the face was me having to call and find out why no one showed up while I was sitting here waiting for delivery.
I had called in the morning and confirmed the delivery that was going to happen just a few hours later. I was told all was good.
I frantically get a window to break away from the madness and go to the delivery site (I am a healthcare worker and about to not have a car). I got to the drop off location on time. Waited and waited and nothing... Two hours go by and not a word or anything from anybody. I open my Tesla account and happen to notice the appointment date/time had dropped off. I called them and got a "ooohhhh yeaaaa, guess what??? Your car needed to go into service so we can't deliver it. Looks like we need to find you a different car."
Look I get it. It is a new model and it is crazy right now. Trust me I know, my face hurts from having grooves cut into it from being in and out of masks/respirators all day. I am just asking for the bare minimum of courtesy here.
I had called in the morning and confirmed the delivery that was going to happen just a few hours later. I was told all was good.
I frantically get a window to break away from the madness and go to the delivery site (I am a healthcare worker and about to not have a car). I got to the drop off location on time. Waited and waited and nothing... Two hours go by and not a word or anything from anybody. I open my Tesla account and happen to notice the appointment date/time had dropped off. I called them and got a "ooohhhh yeaaaa, guess what??? Your car needed to go into service so we can't deliver it. Looks like we need to find you a different car."
Look I get it. It is a new model and it is crazy right now. Trust me I know, my face hurts from having grooves cut into it from being in and out of masks/respirators all day. I am just asking for the bare minimum of courtesy here.