Long story short, I placed my order on Jan 13, confirmed on the 20th. Got my VIN 28 Jan.
On around Feb 5th I went to the SC to change the color. From Obsidian to Midnight Silver. The DS told me that I should wait to make the change since my car wouldn't go into production until Mid March at the soonest. He stated there would be a $500 change fee, which I understand, but said that I should wait and make sure there is nothing else I want to change so waiting would be a better idea. Further they said they were going to get an Obsidian X in and wanted me to see it first before I decided to change.
When I hadn't heard anything in a few weeks I reached out to the DS show in the My Tesla page. On Feb 21 I informed that I wanted to make the change and being that I was still a month and a half from delivery there should be no issue. I got no reply until this week and was notified that my car was now in the "3 week pre production" window and I would not be able to make any changes.
Has anyone had this type of issue? Any idea what my options are? Swap for inventory? Cancel order? Do I get my $2500 back since the car has not entered production yet? Push harder to get the color changed?
Thanks
On around Feb 5th I went to the SC to change the color. From Obsidian to Midnight Silver. The DS told me that I should wait to make the change since my car wouldn't go into production until Mid March at the soonest. He stated there would be a $500 change fee, which I understand, but said that I should wait and make sure there is nothing else I want to change so waiting would be a better idea. Further they said they were going to get an Obsidian X in and wanted me to see it first before I decided to change.
When I hadn't heard anything in a few weeks I reached out to the DS show in the My Tesla page. On Feb 21 I informed that I wanted to make the change and being that I was still a month and a half from delivery there should be no issue. I got no reply until this week and was notified that my car was now in the "3 week pre production" window and I would not be able to make any changes.
Has anyone had this type of issue? Any idea what my options are? Swap for inventory? Cancel order? Do I get my $2500 back since the car has not entered production yet? Push harder to get the color changed?
Thanks