UPDATE: Just tried the above and it did not work for me. I should add my Tesla app is v4.30.0. I guess we just have to hurry up and wait! Perhaps for 2024.2.6? I am in the Netherlands. I wonder if this is a region thing?
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Long delay opening new model X with phone key
- Thread starter DowneastUS
- Start date
so I realized I was looking in the wrong place this whole time. I was never "asked" to upgrade my phone key. I would search "nearby" in my setting and it would take me to "control nearby devices" settings. Since I did not see Tesla there, I assumed I did not have the update yet. This is the WRONG location in the iPhone settings. To see if you have tesla under UWB go here:
Settings > Privacy and Security > Nearby Interactions
My phone already had tesla under "nearby Interactions" and was already enabled for UWB. I did not have to update my phone key and was never prompted to do so either.
FURTHER UPDATE: Tried with old iPhone 12. Still no key upgrade option. Therefore the issue is not the phone or phone app - it is with the car, car software or perhaps a phased implementation. I see 2024.2.7 is now being rolled out … will post again if / when I get UWB working. Meanwhile, any other tips / explanations / experiences would be most welcome!
Wonder if it is regional. I am in the US and the steps I posted work for me - I tried them again to be sure. I am on 2024.2.3 with a 2023 HW4 MXP, iPhone 14 Pro with 17.3.1 iOS and 4.30 Tesla app version.
Be sure to allow the app to always know your location, without allowing it when it asks after installing again and trying to pair key it doesn't ask for permission for nearby interactions. If you always allow location though right away another popup comes to also allow nearby interactions.
Phone key works so much better with UWB and I never got the prompt to upgrade it before either.
It is for me (but wasn't before) after I went through the steps I posted:Is Tesla App listed in Settings - Privacy & Security - Nearby Interactions ?
I’ve asked on my local Tesla Whatsapp group and no luck.
It seems to work only in US
FilthyCyberRat
Member
It’s possible in Australia. There are others in the forum that the upgrade prompt appeared for.
Still nothing for me.
I raised a ticket with Tesla. See screenshot for their response. My car is in the body shop now for repairs after being rear ended but I’ll update when I get it back.
Interesting. Tesla support called me yesterday, after the chat through the app, and told me they think there is an issue with the MAC address. They suggested to remove ALL phone keys from the car and delete and reinstall the app from all associated iPhones. When I get my car back from the body shop, if 2024.2.7 doesn’t solve the issue then I will try that. Feels like shooting in the wind but hey, what’s to loose by trying?!
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