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I just tried this and it still doesn’t work on either of our phones. So annoying!Interesting. Tesla support called me yesterday, after the chat through the app, and told me they think there is an issue with the MAC address. They suggested to remove ALL phone keys from the car and delete and reinstall the app from all associated iPhones. When I get my car back from the body shop, if 2024.2.7 doesn’t solve the issue then I will try that. Feels like shooting in the wind but hey, what’s to loose by trying?!
Not a Tesla App points out that “all refreshed Model S and Model X vehicles include the new UWB frequencies in the certificate of conformity.” As of right now, however, this upgraded Phone Key feature isn’t available for those cars.
Well I have a 2023 MXP and it is available to me. I had the same issue that I never had the "Upgrade" button in app, but the steps I posted worked after trial and error.
I was able to make this work with these instructions as well. The key was – as mentioned above – to remove ALL phone key entries from the car. I previously tried a few times removing only my phone but not my wife's, and it did not work. Yesterday I removed them all, making sure that only key cards were left on the list, then uninstalled the app from my phone, reinstalled it, signed into the Tesla account, and set up my phone as a phone key. Whenever it asked me for permissions I gave the most inclusive one (for location I think it initially prompts you to choose between "allow once" vs "allow when using the app", then shortly thereafter prompts for "always allow"; I believe I also was prompted and gave permission for "motion and fitness" sensors), and lo and behold, ended up getting the prompt for nearby interactions. I did not do an uninstall/reinstall on my wife's phone. Enjoying me some UWB precision now...Bluetooth was mostly ok but really annoying those times when it didn't work (though I ended up working around that by mapping the iPhone 15 action button to a shortcut that unlocks/opens the car doors, so I could trigger that in my pocket while approaching the car and be sure that by the time I got there it was unlocked/opened).Well I have a 2023 MXP and it is available to me. I had the same issue that I never had the "Upgrade" button in app, but the steps I posted worked after trial and error.
Make sure you delete ALL phone keys from the car before following them, and when pairing the phone key to the car you allow the app to ALWAYS use your location. As soon as you allow app to always use your location you will get another popup in pretty much fractions of a second so it can be missed easily. This second popup will ask for permissions for the app for nearby interactions.
Hi Bogd, my car was in the shop for a while for bodywork but now got the car back. I confirm that upgrading the app to 4.31 and the car to 2024.8.4 did not make a difference - still could not upgrade the phone key. BUT when I did as you suggested and deleted ALL the phone keys from the car, closed the app, restarted the phone and restarted the car UI, BINGO! When I added the phone key back to the app, I got the UWB prompt and the Tesla App now appears in my privacy => nearby interactions settings on the phone. So that’s the trick. Delete ALL phone keys from the car. Nice. Thanks for your help!I’ve made it…
1. Secure the card on your pocket!
2. Delete all the keys except the cards.
3. Reset the car from the two buttons.
4. Delete Tesla app form iPhone.
5. Restart the iphone.
6. Install Tesla app on the iphone 11+ and login into Tesla Account.
7. Accept access to all: Bluetooth, GPS, Fitness etc
8. Add the key! It will ask for access to Nearby Devices. Accept it!
I updated to app version 4.34.0 last night and now UWB doesn’t work with the app. Hands free trunk is not working. I tried to reset the app by doing your steps, but it doesn’t prompt me for Nearby Interaction permission.I’ve made it…
1. Secure the card on your pocket!
2. Delete all the keys except the cards.
3. Reset the car from the two buttons.
4. Delete Tesla app form iPhone.
5. Restart the iphone.
6. Install Tesla app on the iphone 11+ and login into Tesla Account.
7. Accept access to all: Bluetooth, GPS, Fitness etc
8. Add the key! It will ask for access to Nearby Devices. Accept it!
Same here. Car has 2024.14.9 and hands free trunk stopped working after updating Tesla app to 4.34.0. No prompt for nearby interaction. I suspect it is a bug in the latest version of the Tesla app. Hopefully it gets resolved soon in the upcoming app update.I updated to app version 4.34.0 last night and now UWB doesn’t work with the app. Hands free trunk is not working. I tried to reset the app by doing your steps, but it doesn’t prompt me for Nearby Interaction permission.
I’m glad it’s not just me who is having this issue. Damn my impulsive app updating habit…Same here. Car has 2024.14.9 and hands free trunk stopped working after updating Tesla app to 4.34.0. No prompt for nearby interaction. I suspect it is a bug in the latest version of the Tesla app. Hopefully it gets resolved soon in the upcoming app update.