I was just curious if other areas are seeing this type of issue? I have been waiting since 1/9 for a new windshield and driver seat. My windshield leaks when it rains or going through a car wash and my driver seat hinge is falling apart, causing the seat to rock when you accelerate/brake.
Nothing detrimental but the windshield is a pain since every time it rains or I want to wash the car, I have to deal with water dripping inside.
The SC keeps saying they are working to get the parts but been almost 3 months. What if I had an actual shattered windshield? I would not be able to drive for 3+ months? Or are we seeing SC pushing back customers with needs that aren't as 'important/critical' as other customers?
Either way, I've never had to wait this long for a repair from SC and wondering what the cause of all these delays are.
To make matters worse, I have been calling every 2 weeks since 1/9 and I never get a follow up. They always say they are looking into it and will get back to me, and then I never hear back. I have to keep calling to find out what is happening.
Nothing detrimental but the windshield is a pain since every time it rains or I want to wash the car, I have to deal with water dripping inside.
The SC keeps saying they are working to get the parts but been almost 3 months. What if I had an actual shattered windshield? I would not be able to drive for 3+ months? Or are we seeing SC pushing back customers with needs that aren't as 'important/critical' as other customers?
Either way, I've never had to wait this long for a repair from SC and wondering what the cause of all these delays are.
To make matters worse, I have been calling every 2 weeks since 1/9 and I never get a follow up. They always say they are looking into it and will get back to me, and then I never hear back. I have to keep calling to find out what is happening.