My 2017 Model 3 (VIN 2588) just died on me yesterday. I was making my first Costco run in 3 weeks during this pandemic. I got back to my car and got warnings to "safely pull over" and "electrical power reduced." Fortunately I was not driving. Got towed to Tesla Buena Park and still have not heard back. I've had my Model 3LR for 2 yrs 3 months. 60k on the odometer. This is my first major issue I've had. SOC was about 80 - 85%. Have been driving to work about 3 days a week, so it has not been sitting in the garage for long periods. Hopefully Tesla will cover this as I am just out of warranty due to mileage.
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M3 broke down, was not drivable
- Thread starter solo
- Start date
Yes, thanks. Saw this here (his M3 was only 2 days old) as well as Car and Driver having a similar issue. They both reported the rear motor assembly being replaced in addition to the 12 V. Sounds expensive as I am out of warranty.
Teedub21
Member
towing is only $5 for 6 months through your insurance.
TheWalkingDad
Cybertruck 23' or bust.
Just curious, did they tell you just based on online diagnostics that it wasn't your battery (HV) and drive which should still be under warranty? Or is it just that your free roadside service ended with your 5 year / 50k mi warranty? I'm thinking they should still cover it if may be your battery or drive that needs replacement...
NathanielHrnblwr
Member
Knightshade
Well-Known Member
FWIW you can get an equivalent-to-OEM extended warranty on the 3 here:
X-Care - Xcelerate Auto
You can use code MJC4JI9375 for $100 off.
They do S/X too but you'd have to judge how it compared with Teslas there... No Y yet, but I expect they'll add that eventually.
TheWalkingDad
Cybertruck 23' or bust.
No offense but I feel like non-mfr extended warranties are a scam. I've tried to use the warranty before and I've gotten the run around on why they don't cover any little cost and they try to make excuses why not to cover your repairs or parts replacement. Total nightmare. I ended up having to pay a lot of it out of pocket to an extent were it wasn't even worth the time and effort spent in arguing.
M3BlueGeorgia
Active Member
The towing is only covered for the extent of the primary warranty (4/50), and 12v battery would fall under that anyway, but if its the motor, that should be covered under the 8 year/ 1x0 mile warranty.
Note: Glad I kept AAA membership
Knightshade
Well-Known Member
I mean- this one literally covers the same stuff the Tesla 4 year/50k one does (but out to well north of 100k depending what version you buy).... and is exclusionary (meaning they cover everything except specifically listed-in-writing exclusions)-again basically mirroring Teslas original coverage.
Usually the extended warranties with issues are the ones where they tell you a lot of surprise things aren't covered- in this case everything not specifically in writing on the exclusions disclosure is covered.
And all work is done at Tesla.
Of the few folks who've actually posted here as owners of the coverage who needed work, AFAIK none ever had any issue getting their work paid for by the warranty company.
I saw one that had an issue getting the repair authorized, but it was resolved fairly quickly and the X-Care rep said they made sure to update all of their adjudication staff on the correct policy so as not to have the same problem with anyone else.
They replaced my rear drive unit and 12V battery. No cost to me, yeah!
It was the typical pick up experience of just being handed the key with no explanation. The service advisor texted me that the rear drive unit was replaced and the car was ready to be picked up. The invoice was supposed to emailed but never was. When I picked up the car, there was no service provider there. When asked what was repaired, I was told the 12V battery was replaced. I texted back asking for the invoice but did not receive a reply. I had to call again today and finally received the invoice.
"Replaced rear drive unit. Rear drive unit failed when performing test. Replaced pyro fuse. Pyro fuse open due rear drive.
Replaced 12v battery. 12v Battery failed load test."
Not sure what that means.
"Replaced rear drive unit. Rear drive unit failed when performing test. Replaced pyro fuse. Pyro fuse open due rear drive.
Replaced 12v battery. 12v Battery failed load test."
Not sure what that means.
