Missing USB Ports

[stopcrazypp]

If you are taking delivery outside California (or any nearby state), it would seem the shipping time delays may possibly put you with a car that was made before the USB ports were omitted.

 

[torifile]

If you are taking delivery outside California (or any nearby state), it would seem the shipping time delays may possibly put you with a car that was made before the USB ports were omitted.

I think this is true. I got my VIN at the beginning of the month but my car hasn’t arrive at the service center yet. They say it’ll get there on Sunday. It’s a 308xxx vin.

 

[MrJeep997]

Took delivery yesterday, MYP ordered 10/20 delivered to PA. All ports and wireless charging intact.

BTW as former BMW douche, this thing is incredible.

 

[torifile]

Took delivery yesterday, MYP ordered 10/20 delivered to PA. All ports and wireless charging intact.

BTW as former BMW douche, this thing is incredible.

Have you had a chance to update the Google form?

 

[MrJeep997]

Have you had a chance to update the Google form?

Yep! Appreciate your diligence in the matter. So it's about 50/50 so far.

 

[Eagleman1963]

Yes, I just took delivery of a 2022 Y on Wednesday, and the 2 front USB-C sockets in the front console compartment, are missing. There's just two empty holes. Probably no co-incidence that the wireless charger pads don't work either.
Really ticked off - the price you pay for a car like this and basic equipment has not been installed. So right now the only way to charge my phone is to run a cable from the USB-C sockets in the back, or lock it in the glovebox...

 

[Eagleman1963]

Took delivery of my Model 3 on Tuesday, was told that I should receive a call from the service center within the next two weeks to install the socket, They also stated I would have the option of having a mobile tech come to my place of work or home to complete the install.

 

[Tezlowski]

If you are taking delivery outside California (or any nearby state), it would seem the shipping time delays may possibly put you with a car that was made before the USB ports were omitted.

Interesting... I got my vin on 11/2 and delivery is scheduled for 11/22… 20 days later… I’m in Florida. The google form doesnt have state location on it, but perhaps the thought here is the if the parts come into California, they will be quicker to fix vehicles assigned in that direct area than cross country. Now, that would be a bit forward thinking if so… we‘ll see… will report back once I get mine - MYP

 

[Tezlowski]

Took delivery of my Model 3 on Tuesday, was told that I should receive a call from the service center within the next two weeks to install the socket, They also stated I would have the option of having a mobile tech come to my place of work or home to complete the install.

Now that at least makes sense.

 

[Tulipo]

Model Y performance delivered today with all USB ports included. Vin 310xxx

 

[lovealeen]

Took delivery of MYP Gray/Black Today.
Two USB C ports missing under the center consol.
No wireless charger as well.
Vin 311xxx

 

[Tezlowski]

Looks like they’ve already started fixing them, and in hindsight, it could be worse... I think we would all be much more irritated if they just provided a credit with no plan to ever fix it like GM and some others are doing... check this out: Tesla starts retrofitting cars delivered with no USB-C ports and wireless chargers

 

[torifile]

Took delivery of my Model 3 on Tuesday, was told that I should receive a call from the service center within the next two weeks to install the socket, They also stated I would have the option of having a mobile tech come to my place of work or home to complete the install.

Have you had a chance to update the Google form?

 

[torifile]

Took delivery of my Model 3 on Tuesday, was told that I should receive a call from the service center within the next two weeks to install the socket, They also stated I would have the option of having a mobile tech come to my place of work or home to complete the install.

Model Y performance delivered today with all USB ports included. Vin 310xxx

Took delivery of MYP Gray/Black Today.
Two USB C ports missing under the center consol.
No wireless charger as well.
Vin 311xxx

Have you had a chance to update the Google form?

 

[lovealeen]

Have you had a chance to update the Google form?

I just did...

 

[patricktr]

I think we would all be much more irritated if they just provided a credit with no plan to ever fix it like GM and some others are doing...

OMG I would be furious if they said "sorry about no ports, here's $125. Bye bye." That is so much worse.

"You'll just never have heated seats in your 70k pickup truck, here's a couple of hundred dollars" is a shittier way to handle it.

Again, theack of ports is totally understandable, given the state of the entire world's logistics infrastructure. The only real issue was not telling people proactively.

 

[hopemonster]

Anyone know how do they keep your car when they have to install the USB port after delivery?

 

[Tezlowski]

OMG I would be furious if they said "sorry about no ports, here's $125. Bye bye." That is so much worse.

"You'll just never have heated seats in your 70k pickup truck, here's a couple of hundred dollars" is a shittier way to handle it.

Again, theack of ports is totally understandable, given the state of the entire world's logistics infrastructure. The only real issue was not telling people proactively.

+1

I‘m awaiting delivery with great anticipation as many of us are… we’ll see, hopefully, no issues but glad they’re fixing it for those already affected. Would definitely be nice to know in advance but just thinking of one other element here, how many auto manufacturers allow you to reserve cars for $250, lock in the price and then put the order on hold? Just thinking everything about this whole buying experience is unique so… kinda is what it is I guess, not saying that makes it right or better in the consumer's mind but there are other advantages that aren't offered elsewhere too.

 

[Spidey616]

Anyone know how do they keep your car when they have to install the USB port after delivery?

There have been reports on Reddit and other Tesla sites thst mobile service was able to do the work too. So it must not be complex or too long to do.

 

[torifile]

There have been reports on Reddit and other Tesla sites thst mobile service was able to do the work too. So it must not be complex or too long to do.

I haven’t seen any reports of completed installations though.