I have a mobile connector, 14-50, gen 1 with a charging problem. Just started tonight. I purchased this unit in 2016 and it has performed flawlessly until now.
I plug it into a 14-50 plug, single green light glows (as always)
I point it at the charging port, push the handle button, and the port opens (as always)
The Tesla "T" on my Model Y glows white. On my old Model S the ring would glow white (as always)
I plug the handle into the car, and the glowing "T" goes dark. No charging activity.
I push the handle button, the "T" again glows white, I hear the release click, and pull out the handle.
I have pushed the reset button on the back of the unit. No help.
The red error light never glows.
I have used another mobile charger I own, it operates normally.
Can you offer me any advice?
I plug it into a 14-50 plug, single green light glows (as always)
I point it at the charging port, push the handle button, and the port opens (as always)
The Tesla "T" on my Model Y glows white. On my old Model S the ring would glow white (as always)
I plug the handle into the car, and the glowing "T" goes dark. No charging activity.
I push the handle button, the "T" again glows white, I hear the release click, and pull out the handle.
I have pushed the reset button on the back of the unit. No help.
The red error light never glows.
I have used another mobile charger I own, it operates normally.
Can you offer me any advice?