DarkLegion
Member
How do you put on hold? Do you need to have a VIN?
I think you just ask your SA or SC, no VIN needed
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How do you put on hold? Do you need to have a VIN?
View attachment 690806
If only the SAs were as good as the delivery fulfillment team. The delivery center personnel were on top of their game. My pickup was scheduled for 12:30 pm, and at 12:27 pm, I received an email that the pickup was ready. By the time I made it to Tysons, the car was already in the app. It was raining, so I flashed the lights and went straight to the car. I signed a few papers that were left inside and dropped them in a dropbox. I did not visually inspect the vehicle due to the downpour. When I made it home, I tried to locate any problems and couldn’t find anything. No misaligned panels or anything. I’ll continue looking, and maybe I’ll notice something. I already scheduled a mobile service appointment to have the garage door opener installed. I began installed my interior accessories and enabled sentry mode. Glad that the wait has come to an end. 2 months and four days from order to delivery. The original delivery estimate was 8 to 12 weeks. Despite the EDD changing over 20 times, by Tesla’s initial assessment, the car arrived in 8 weeks.
I definitely would call them. With your order being over 2 months old now, they definitely will have something In their internal system with a scheduled date. I called and they had a different date in their internal system than what was showing on my account edd.Hi. Orders my MY on 5/24 and it was saying 9-13 weeks. The dates are changing every day, and as of today, it’s showing Aug11-31. I’ve counted 13 weeks will be due on Aug 23d. Do you guys think I can call Tesla and complain?
Dissatisfied with their service at all
Been waiting 2,5 month
And don’t have car at all for 2 months already
A vin for what configuration, he asks?We have a vin folks! Spokane, 5/23 order. Got the email for final payment (need to change to loan not cash) but EDD now says November? Must update after I get in touch with SA. So excited. Curious if it’s coming on the same truck as the previous poster from Idaho picking up in Spokane?
Turn your phone landscape to see signatures.A vin for what configuration, he asks?
The car itself is excellent. I still have a bitter taste of everything from after the order was placed to the delivery center personnel took over. I feel confident in saying I know more about the order process than my SA. When he wasn’t available, and I would receive his out of office reply asking customers to reach out to two other SAs in his absence, they wouldn’t reply either. I’ll be writing a strongly worded email and saving bits of it when the customer satisfaction survey comes around.Congrats man! How do you feel about the car so far? Looks rad!
Me too. I was so disappointed after not having a EDD for two weeks to finally get one that says November.First EDD in about a week and put on the generic November timeline. Although it will change a dozen more times, I’m guessing that means I’ve been pre-selected to not be a 3Q deliverable.