I’m afraid I’ve been trapped in the same black hole as you bro… 3rd edd change this morning. 2 days out from start of window and they kicked me back 2 weeks. I’m going nuts and your order is almost 2 months older than mine! I really can’t believe you don’t have a car yet…
I may cancel my order if this continues. I love the idea of Tesla but if their customer service is going to be as awful for owners as it is for orders I don’t want the car. My local shop (Santa Barbara CA) gives me only one word responses when I call them. My SA has never responded to texts or emails, including a request for a new SA. When I called corporate last week to talk about scheduling delivery and my holiday travel plans I was told my order was on track for my old edd (12/1-12/15 so I was okay to order my tickets. Now my EDD is 12-14-12/31 and I’ll be out of state half that time.
When I bought my BMW i3 a few years ago I got regular texts and calls from my dealer, they worked with me on pricing, and they gave me 2 YEARS of free charging at EVGO.
Does anyone have an actual positive experience with Tesla service? Anyone else in SB have experience at our god awful service center? I drove past the Camarillo center on Thanksgiving and saw cars on the lot… maybe I should put in a second order there and see if they fill it more quickly
Put in a second order. Use the chat before you do and see what happens. I was on there yesterday and the CS in chat was saying they could pair me up with a configuration that was available at no cost and no wait.