They can't see the "factory schedule". I went to my local Tesla dealer this week and they showed me the screen that they see, and it has the same info that my EDD was. My SA said that they couldn't see anything beyond the EDD. He even spoke to the person who arranges the deliveries at that location, and they said the same.... He then went on to say that he can see the factory schedule and it looks like I'm planned for late April to early May and around the 5th the app should reflect that and I should get a VIN mid April so don't pay attention to the EDD that app shows. I don't buy it and I feel like they'll say anything to get off the phone...
Yeah, I think you have SA's that are just as frustrated as the customers with the every changing EDD's.