TezlaOrder
Member
Here is some advice for anyone taking delivery soon.
I bought a brand new Tesla M3 which was delivered in March 2nd week. There was issue with top glass as it was warped and kind of coming off on one end. Reported the issue same day using Tesla app and got an appointment 4 weeks later which was today.
SC replaced the top glass. The original issue was fixed but they freaking introduced new ISSUES. Now top glass is not flushed below windshield (As per Tesla SC manager it should be flushed below windshield) It has small slopes and its kind off dipping on one end.
My SA was awesome but he told that there is only so much he can do anything about it. SC manager was as incompetent as the technician who worked on the car and told me this is one of the best jobs that his team has done and everything is within the spec.
To summarize, went to SC with one issue and came back with multiple issues.
Here is my advice to everyone who has a post delivery appointment to get delivery issues addressed:
- Simply reject your car if you are unhappy. Don’t pin your hopes on SC to fix issues. These are expensive cars and you are paying upwards of 60k to buy these.
- Live with delivery issues if you can. SC will introduce new issues for sure.
- This is my 3rd Tesla. Same thing happened with my 2020 MY. Went to SC and came back with more issues and I didn’t learn my lesson.
This is so ironic. Musk is trying to fix twitter and planning to go to Mars but freaking cannot fix Tesla build issues and poor SC experience.
I bought a brand new Tesla M3 which was delivered in March 2nd week. There was issue with top glass as it was warped and kind of coming off on one end. Reported the issue same day using Tesla app and got an appointment 4 weeks later which was today.
SC replaced the top glass. The original issue was fixed but they freaking introduced new ISSUES. Now top glass is not flushed below windshield (As per Tesla SC manager it should be flushed below windshield) It has small slopes and its kind off dipping on one end.
My SA was awesome but he told that there is only so much he can do anything about it. SC manager was as incompetent as the technician who worked on the car and told me this is one of the best jobs that his team has done and everything is within the spec.
To summarize, went to SC with one issue and came back with multiple issues.
Here is my advice to everyone who has a post delivery appointment to get delivery issues addressed:
- Simply reject your car if you are unhappy. Don’t pin your hopes on SC to fix issues. These are expensive cars and you are paying upwards of 60k to buy these.
- Live with delivery issues if you can. SC will introduce new issues for sure.
- This is my 3rd Tesla. Same thing happened with my 2020 MY. Went to SC and came back with more issues and I didn’t learn my lesson.
This is so ironic. Musk is trying to fix twitter and planning to go to Mars but freaking cannot fix Tesla build issues and poor SC experience.