Add me to the list of those who hope nothing goes wrong. Because if it does, my confidence level is low that it'll get fixed soon.
I was at a Dead & CO concert this summer, was talking to an Executive at Audi USA. She warned me against buying the car. She warned that if there was an accident it could take months to get the car fixed. She told me Audi was hiring away Tesla's techs -- because of Tesla wasn't treating them right. She had inside information.
Would I buy ours (red brakes) again? Eh, yes.
For those that are having problems, consumers must hold companies accountable. Follow what Ralph Nader advocates. Be a Gadfly. Defend your rights at all costs.
I'll add a personal story then drop out.
I'm having a beef with Nest (Google). Long story short is they're not honoring a price they promised. For us, it's about $300 bucks. They're wrong and I'm taking them to Small Claims Court. That's right, I'm taking Google to Small Claims Court. I will fight them until I get to a Judge.
I fully understand what a battle I'm in for. It's David v. Goliath. I will have to spend thousands in time and money to fight for my $300 bucks. I'm tripping over a dollar to pick up a nickel.
I'm doing it because I believe in America. I believe in freedom. I believe in what Ralph Nader advocates.
I started in tech in '89. In the early 90's we complained that Microsoft had built a browser into their Operating System -- how dare they! Now look at where we are. Microsoft looks like a choirboy compared to the power that Google, Facebook, and Apple has. A few companies control our lives. They'll continue to tighten the strings until we the consumer fight back.
I hope my story v. Nest makes the national news. Then I hope other consumers do the same thing. Just because we've checked a box in a User Agreement does not mean we have no rights. There are laws in each state that protect consumers. There's also the court of public opinion. If we the consumer and we the people don't start fighting back we will give up what's left of our freedoms, rights, and way of life.
We simply cannot let this happen. We cannot let the man, or a few companies, take over. No! Doing so goes against what this great nation was founded on.
Power is never ceded without demand.
The only way Tesla will change is if we force them to - buy not buying their cars, defending our rights, or calling them on the carpet.
Tesla needs to respect us. We're not users, we're customers.
As owners, we need to understand we have more power than we think. If Tesla is not cutting it, we need to complain and fight. We need to write letters, make phone calls, show up to their stores and protest.
Or this;
