The ability to request an update via the app has been around for several weeks (or months?). It's not a direct request to the servers...but if you use the app to Schedule Service, one of the options is Firmware Update. That request is then sent to Tesla Virtual Service and they can push the update.
Interesting , I did not see that there but I see it now. But from the data they are asking (date and time of mobile service availability), it looks like they will need to send a mobile dispatch to your house. If they can just push it I don't mind doing it but if they have to actually send a mobile unit to my house then I rather not put them out. Do you know what they will actually do if you just request that? Will they actually send a guy to the house?
I doubt that's what that's meant for. It's a category for the reason you need a service. Firmware Update could simply mean an update you just installed messed with your car and now needs servicing. I for one had this happen to me. The pointer wouldn't move with my car and after 2 months of troubleshooting they decided to replace my computer and it works as usual now. All happened after a firmware update.
Do you have to actually have a problem for them to push it or can you just say I want the latest because of this or that feature.
Okay so you just reiterated what I said. It should be used for people who need Service not abused be impatient people to get the latest update. Just wait for them to introduce the push button request update.
I said that's what we used it for. I didn't reiterate that it should only be used for that.
Try it and see. They might say you already have the latest version but they will probably just send the update again. It's just a few clicks.
Given what you just said, I'm not sure why you disagreed with my post from last week where I said that you should ask the service center to push you the latest update, instead of requesting a service appointment (in the hopes of getting the SC to push you the update, then cancelling if they do, all the while possibly tying up a slot in the queue). In my case i was not "impatient", merely trying to get the car updated so my newly purchased fob could work. I was stuck on 2018.28.1 for about 5 months. As it turned out I may have had an issue with the memory card which prevented me from updating. SC fixed the issue remotely.
That’s not how code works you can’t change a menu option instantly without pushing an update for the app.
I’ve never seen that post you referenced before, but I’ll roll with it. If you’re stuck on an update by all means, in fact you’re supposed to contact them. I’m just against people requesting the newest update simply because they want it and going to extreme measures to do it. If Tesla just makes a button that pushes the update to your car automatically would be a god send.
Lol. You have no idea what you are talking about. They have added numerous options in the car (such as Supercharger status) and in the app (Supercharger status, Supercharger distance, Loot Box, Referrals, Referral prizes, Schedule Service options, etc.) that use APIs to connect to back-end services. No app update is necessary. It's all data-driven once the initial code to call the APIs had been deployed.
That’s what I mean.. if they change it to “Request Firmware Update” it surely needs more logic to properly execute, even if most of the processing is done server side. You can’t just make something out of thin air, the logic has to be there to begin with. Unless they use the form response only.
It was one year ago yesterday that a friend of mine and I took delivery of our Teslas, so for your Teslaversary we were thinking how great getting an update would be, so we tried to reproduce these steps. My friend went to Monterey SvC, they have SuC's there like you suggested, but he was unable to get his car to connect to their WiFi (and they have a TINY parking lot). He asked what was going on and a sales guy said he would push my friend an update. It showed up but after it finished installing it turned out to be the same OS he already had.
I do know how software works. I guess I did a poor job explaining myself. I know it’s possible, I was just saying if the form wasn’t set up for dynamic alteration they probably need an update to change it. I just went in with the mindset that they probably didn’t set it up that way and you went in thinking I said it’s impossible.
Hey I just tried it. I got a service appointment confirmation in my email and that was it and it's been 20 minutes. Perhaps it's a US feature or I didn't follow the directions properly. So you just go into the app, schedule an appointment under Firmware and that's it right?
