This is my first tesla and I'm very disappointed. I traded in a bmw m4 for this. I love how it drives but the build quality is atrocious. First the rear hatch doesn't latch. The hatch operates but won't fully close unless you push on it. One rim was scratched, there is peeling chipped paint, both rear blacked out door handles have paint chips, the rear lower plastic has paint overspray on it, the roof glass glue is bubbling up on both sides, and there is a dent in the metal over the b pillar on the passenger side, the interior plastics on the dash and steering wheel have scratches, the drivers seat creaks over bumps, turns, or acceleration. My 4 year old bmw was in better condition than this "new" car.
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Model Y build quality with photos
- Thread starter Itdunamata
- Start date
powertoold
Active Member
Honestly, I think Tesla's strategy right now is to deliver cars and touch them up afterwards. It seems most of your issues are cosmetic and can be remedied. It's not a great strategy, but given the circumstances, they're trying to do their end of qtr push. I'm also sure they rushed some cars out of the factory before the shut down.
Yes service set for thursday so I will see how it goes. This was just my initial reaction to inspecting the car when I got home after delivery. I have 5 vehicles currently and this is by far the worst initial quality
lowtek
Active Member
That stinks. The only issues we had were the spoiler needed re-taped and there was a scratch on the front right wheel well trim that they replaced. So far haven't found anything else. Wifey loves the Y!
As I told my wife these aren't real breakers but they are sad makers. I was pretty excited for this car and it sucks to have it fall short. The tech and driving experience are excellent. I truly think it compares with my m4 on corner grip and can put the power down without over/understeer. It did put a smile on my face through some twisties.
Yeah, mine was delivered last Friday. My main issue was the rear speakers didn't work(it has since been fixed) and alignment issue. They told me they can't do the alignment right now due to a missing part on their machine? I will have to schedule it maybe in a week.
Johnny Mac
Member
I sorry your Model Y was in such bad shape. Hopefully all the issues are all fixable at the service center.
It makes me appreciate mine all the more. It's not perfect, but far fewer issue, all fairly easily adjustable/correctable and I can live with them until Tesla Service can fix them.
It makes me appreciate mine all the more. It's not perfect, but far fewer issue, all fairly easily adjustable/correctable and I can live with them until Tesla Service can fix them.
The thing is all they had to do was look to find these issues. It's not necessarily manufacturing issues they will figure out but simply not performing basic quality control. Not sure why they would start to care about quality after 25k units are made poorly.
My wife's Model 3 is in the 1300's and we have had zero issues with it beyond the initial glove box latch problem, which they fixed.
The problem I have is I like the car alot. If they dont fix my concerns I can't return it and get one that's right without waiting a year to reorder.
The thing is fun to drive, looks good, and fits my dog. Something the M4 did not do well.
The thing is fun to drive, looks good, and fits my dog. Something the M4 did not do well.
jkoya
NA2 NSX
For the black plastic piece, is it possible it's a car care product (like polish or wax) that's caught in the textured part ? I've seen some people be a little sloppy and get polish in the texture and when it's wiped off, it looks similar to the pic. I hope the SC will fix all the issues for you.
I feel your pain though. My Model 3 had to have almost half the car resprayed because of paint defects that were present on delivery..
I feel your pain though. My Model 3 had to have almost half the car resprayed because of paint defects that were present on delivery..
Johnny Mac
Member
That’s wonderful that that is the only issue that you have had but the majority of low vins have more issues than those of higher vins. Especially with Tesla.
Really sad to see them delivering cars like this. I’ve been waiting to get my performance with white interior and still waiting. I too would be very disappointed with this delivery. Maybe I’m lucky. You think these are cars they were trying to get delivered after they were told to shut down?
True. And we have a bit more wind noise than later VINs. But we also have the Alcantara headliner and lifetime free premium connectivity.
I tried back to black restorer and some scrubbing. No change its paint stuck in the dimples in the plastic after someone wiped off a drip/spill.
This is why I am postponing my Y delivery. I had a bad experience in ordering my Model X, which ended up in me canceling the order. We ordered a Y for my wife last year and, until Saturday, hadn't heard a whisper from Tesla. Since Saturday - I've been inundated with calls and texts trying to get me to hurry up and take delivery. I've seen enough complaints about initial build quality that I'm holding off.
Like some - I am really surprised about the build quality of these cars. Tesla has been at this for some time - and these issues are simple QC issues - not design or part manufacturing issues. They simply aren't taking the time (or exercising requisite skill) to produce a quality product. Not screwing up the paint, scratching rims, squeezing out weatherstripping, body panel alignment issues, etc. are quality control issues.
Surprised you took delivery, those are pretty glaring and IMO unacceptable on any new car. You must've REALLY wanted it. I've learned my lesson with delivery at tesla - if it doesn't feel right, walk away. Do NOT accept delivery. Paint issues on a model 3 I had ordered ate me alive (I couldn't stop staring at them and cursing) and I had to return the car.
Welcome to the club though, its almost crazy how much you're paying for software / tech vs build quality. I hate that we have to excuse tesla for these things right now. There's just no other competitor. All that said with 22k miles, my model 3 is rattle free, drives like new - but still has some cheap BS like wind noise, doors closing cheaper than a $20k corolla, etc
I'm also used to german cars and its tough to wrap your head around how much the tesla costs, yet how cheap some stuff is.
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