MR Waiting Room

srs5694 · Mar 19, 2019

Berus said:
Got a call about my existing order and was told they're no longer making MR's. I was offered an upgrade to LR for 3K, but my paint choice (white - $2000) is now comped. Basically, this means I am getting the MR car I ordered as a LR for $1,000 extra. I'm happy with this. 325 miles vs 260 for an additional grand? Oh yes.

I read the earlier post about Tesla making no more MRs and thought "ouch." If they're comping a $2K paint option, for a net $1K price increase, I can live with that. (I'm in the same boat as you -- a white MR on order.) I'd hate to be somebody who wanted a black/black model because they like black, though, unless Tesla offered some other excuse to drop the price of the LR upgrade.

So far, though, I've received no calls about Tesla not honoring my MR configuration. I did receive a text earlier today telling me that I needed to submit my driver's license, which I'd already done. I talked to a sales associate who said that the scan I'd sent was in one of their systems but not another; apparently their computers don't always talk to one another.

Jbidwal · Mar 19, 2019

this is a bunch of bs if they really are cancelling or making you switch. I'm guessing you get put back in line too? Im sick of having to call in for every little bit of info. One of the worst experiences buying something of need.

secondchld · Mar 19, 2019

Berus said:
No. I didn't have to cancel. It was all done by them. Interestingly, my config still shows the MR, but the 2K credit for paint is now showing.

I sent you a private message asking if the same person called you that called me. I don't think it would be appropriate to post the name here however.

Jbidwal · Mar 20, 2019

Anyone get any updates on their orders or calls?

I hope this is sorted out today before the price hike.

Ash23T · Mar 20, 2019

@Berus and @secondchld when did you place your original MR orders?

secondchld · Mar 20, 2019

Ash23T said:
@Berus and @secondchld when did you place your original MR orders?

3/15

Ash23T · Mar 20, 2019

secondchld said:
3/15

Wondering if they’re just changing recent orders of MR but fulfilling earlier orders...

Berus · Mar 20, 2019

Ash23T said:
@Berus and @secondchld when did you place your original MR orders?

For me it was 3/6 or 3/7.

srs5694 · Mar 20, 2019

FWIW, I got The Call a few minutes ago. It was confusing. The sales person said that the MR was no longer available and suggested I either downgrade to an SR+ or upgrade to an LR RWD. I asked if I could get a price break on the LR and she said "absolutely," then proceeded to lay out a confusing combination of a $1500 discount on my white paint option and a $1500 discount on my wheels -- but I ordered the stock 18-inch wheels, so I thought she was suggesting that Tesla would throw in the 19-inch wheels for free, which I don't want. I asked for clarification on this three or four times, but didn't get it, except to say that I'd be getting a car with the 18-inch wheels that I want. She did assure me that I'd get a car exactly as I'd configured it, except for the upgrade from MR to LR RWD, for exactly the price it had been when I ordered it last week ($51,000). I therefore approved the change, despite my continuing utter lack of understanding about how I can get a $1500 discount on an item that's standard and has a price of $0. (They're paying me to take the 18-inch wheels?)

So far the change has not appeared on my account page, but the rep said that it likely wouldn't show up there for a day or so.

Anyhow, if Tesla follows through with this in the way I understand it, then I'll be a happy camper. I guess I'll have to wait another day or two to see what shows up on my account's order summary page, though....

Ash23T · Mar 20, 2019

Just got my call too finally. I'm upgrading to LR RWD for $1000 (free white paint, free AP as promised previously). She says I should be at the front of the list since I've waited so long (2/7 MR order). I'm a happy camper!

InParadise · Mar 20, 2019

srs5694 said:
FWIW, I got The Call a few minutes ago. It was confusing. The sales person said that the MR was no longer available and suggested I either downgrade to an SR+ or upgrade to an LR RWD. I asked if I could get a price break on the LR and she said "absolutely," then proceeded to lay out a confusing combination of a $1500 discount on my white paint option and a $1500 discount on my wheels -- but I ordered the stock 18-inch wheels, so I thought she was suggesting that Tesla would throw in the 19-inch wheels for free, which I don't want. I asked for clarification on this three or four times, but didn't get it, except to say that I'd be getting a car with the 18-inch wheels that I want. She did assure me that I'd get a car exactly as I'd configured it, except for the upgrade from MR to LR RWD, for exactly the price it had been when I ordered it last week ($51,000). I therefore approved the change, despite my continuing utter lack of understanding about how I can get a $1500 discount on an item that's standard and has a price of $0. (They're paying me to take the 18-inch wheels?)

So far the change has not appeared on my account page, but the rep said that it likely wouldn't show up there for a day or so.

Anyhow, if Tesla follows through with this in the way I understand it, then I'll be a happy camper. I guess I'll have to wait another day or two to see what shows up on my account's order summary page, though....

Congrats! now I feel like a teenage girl waiting for my prom date to call.

buste2 · Mar 20, 2019

I'm truly jealous. I missed my MR order by 1 hour

Jbidwal · Mar 20, 2019

I guess I’m waiting for this call now too. Everything is in limbo as none of the reps I’m working with can figure out a solution. My case has been escalated to the sales ops team....whatever that means.

bookfast · Mar 20, 2019

srs5694 said:
FWIW, I got The Call a few minutes ago. It was confusing. The sales person said that the MR was no longer available and suggested I either downgrade to an SR+ or upgrade to an LR RWD. I asked if I could get a price break on the LR and she said "absolutely," then proceeded to lay out a confusing combination of a $1500 discount on my white paint option and a $1500 discount on my wheels -- but I ordered the stock 18-inch wheels, so I thought she was suggesting that Tesla would throw in the 19-inch wheels for free, which I don't want. I asked for clarification on this three or four times, but didn't get it, except to say that I'd be getting a car with the 18-inch wheels that I want. She did assure me that I'd get a car exactly as I'd configured it, except for the upgrade from MR to LR RWD, for exactly the price it had been when I ordered it last week ($51,000). I therefore approved the change, despite my continuing utter lack of understanding about how I can get a $1500 discount on an item that's standard and has a price of $0. (They're paying me to take the 18-inch wheels?)

So far the change has not appeared on my account page, but the rep said that it likely wouldn't show up there for a day or so.

Anyhow, if Tesla follows through with this in the way I understand it, then I'll be a happy camper. I guess I'll have to wait another day or two to see what shows up on my account's order summary page, though....

I got the call today as well. Ordered 3/15 a blue/back MR w 19s and AP. Getting a LR with free paint and wheels. Net result is a $100 adder here in Canada.

secondchld · Mar 20, 2019

Ash23T said:
Just got my call too finally. I'm upgrading to LR RWD for $1000 (free white paint, free AP as promised previously). She says I should be at the front of the list since I've waited so long (2/7 MR order). I'm a happy camper!

$1k because you already paid $2k for white paint, which they are now comping and making you pay the $1k difference?
This is encouraging!

secondchld · Mar 20, 2019

bookfast said:
I got the call today as well. Ordered 3/15 a blue/back MR w 19s and AP. Getting a LR with free paint and wheels. Net result is a $100 adder here in Canada.

So it looks like they're comping your paint at $1500 and wheels at $1500 and making you pay basically nothing?

It seems like their approach is to upgrade you from MR -> LR for $3k, less any extras you paid on top of a black car with 18" aeros.

It seems like they're able to comp paints and wheels only. If that's the case, I might ask for White or Red with 19"s and I'll pay the $1500 difference. I ordered Midnight Silver with 18". Getting red/white with 19" would be a $3500-$4000 value and I'd only have to pay $1500 extra. :thinkingface:

Ash23T · Mar 20, 2019

secondchld said:
$1k because you already paid $2k for white paint, which they are now comping and making you pay the $1k difference?
This is encouraging!

Yes $3k to upgrade minus $2k comped white paint. Now let’s just hope the car is in good shape when it gets here.

Jbidwal · Mar 20, 2019

Ash23T said:
Yes $3k to upgrade minus $2k comped white paint. Now let’s just hope the car is in good shape when it gets here.

Any idea when you will get yours. Glad it worked out and you didn’t change your color like you wanted to last week.

Jbidwal · Mar 20, 2019

I got the call too. Same deal as others reported. Got comped for the paint so $1000 more. Was told within 2 weeks. So let’s see if the time frame holds

anonyobject · Mar 20, 2019

I ordered a black/black MR on Saturday and now have a delivery date for Friday. Guess I got lucky? Can't wait!

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