Yeah, the difference is, this OP is comparing this to their lexus dealer, which was probably just absorbing the lease end fees because they wrapped it into the new car deal (like many new car dealerships do).
At a traditional dealer, if they waive damage on a lease turn in when you are getting a new car, it generally means you left a lot of meat on the bone on the new car deal. In any case, none of that has anything to do with these lease end charges. I suspect the OP had what they thought was " a small scrape on the bumper" but it was larger than the allowable, and had tread under the allowable turn in limit.
The past due lease payment is either true or false, either the OP missed a payment, or they didnt. All that stuff is computerized normally, but tesla messes up so much other stuff its not out of the realm of possibility that the missed payment was a mistake / crossed in the timing of the vehicle turn in etc.
Tesla likely didnt just "make up" charges (although thats possible), so thats why I am guessing the OP had "some" damage to the front bumper that they expected to just be "magic wanded" away, and never even considered tread depth on turn for tires, even though the lease agreement for all makes will have that stuff in it.
Learn how to do a self-inspection using our guidelines to see if your vehicle wear and tear is normal or excessive.
www.tesla.com
Regarding the exterior condition, from the link on teslas website:
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