Must be doing this wrong (center console)

[gcsmoore1]

This is the only fault I have detected in the few weeks of having this car mostly parked in my driveway.
These two hatches will not stay closed.
Feels like a user error, but I'm failing to figure it out.
Any help?

 

[Mastequila]

I believe they are magnetized on the left hand side. Maybe your magnets are bad?? I'm not sure that's even a thing. Also make sure nothing is preventing them from closing fully. That's weird.

 

[destructure00]

How are you closing them? You should close them softly and only until they just make contact with the magnets on the left side. If you push on them after making contact, they will spring back open, since they are designed to push to open.

 

[gcsmoore1]

Thanks.
I was concerned that the solution would make me feel stupid.
Well, it did.
I was simply opening the door each time I attempted to close it.
I think this may be a mechanical joke.

 

[GenralSpecific]

If you want another laugh, try whacking it in place several times in a row. The car notice and will pop up a notification that tells you to not press so hard. no joke.

 

[WilliamG]

If you want another laugh, try whacking it in place several times in a row. The car notice and will pop up a notification that tells you to not press so hard. no joke.

Yep, that's a good one. Though, actually, when you think about it - it's a really easy one for Tesla to put up a message for. There's a light in that compartment, and when you open the compartment the light goes on, and of course when you close it the light goes off. If the light goes on and off too many times in succession it pops the message. It's actually nothing to do with how hard you press the lid closed. You can try for yourself. Close and open the lid gently a few times in a row and it will still show the message about closing the lid more gently. Now, it still makes sense to show that message as the LIKELY reason for you opening and closing it that many times in a row is because you're slamming it and it doesn't shut. Still, smart software to address it by the light detection.

 

[notrhj]

When picking up my car the sc tech demoed the closing and opening.
He said you try it. So when I tried it I got the message about being gentle.
My wife in the back seat laughed.

 

[SDKoala]

Thanks.
I was concerned that the solution would make me feel stupid.
Well, it did.
I was simply opening the door each time I attempted to close it.
I think this may be a mechanical joke.

I'm having a really hard time picturing what you were doing wrong and still really don't understand what the issue was...

 

[destructure00]

I'm having a really hard time picturing what you were doing wrong and still really don't understand what the issue was...

Probably same thing my wife did at first. Push the lids down until they "click", thinking that was supposed to secure them closed, when it's actually doing the opposite and popping them back open.