Took delivery of MY on 6/5(traded my 2019 M3), overall looks okay except for the rear passenger door misalignment.
Got home, under direct sunlight found quite a
I live in Allentown so its an hour drive to Devon. Got there around 8:30am for a 9am appointment. SA showed up on time and when I started showing him all the issues, his first question to me was "are you serious about getting these paint issues fixed because this could be a really lengthy process?". I asked him if he will accept these issues on a car that costs 55k? he got pissed and rest of my appointment went pretty shitty. He insisted that I re-forward the email I sent to my DA and later forward to service center email so he has a paper trail to prove these paint issues existed before I took delivery. He mentioned about getting all of this on "due bill" and they will have to get approval from operations before they can work on it. I hated the whole process but I finally had him write them up and was told it will be few days before I get my car back. Got an old S as loaner which wasn't cleaned or washed, still had pet hair all over the car. SA said he doesnt have any other loaners, all they have are 2015 or older. Reluctantly took the loaner and drove home. Later that day, app showed it will be ready by 6/17 which then got changed to 6/22 and now it shows 6/30. So by now, MY spent more time in service center than in my garage.
at this point, i regret trading my perfectly fine M3.
Got home, under direct sunlight found quite a
- Lot of dust under paint issues on both B and C pillars
- Rear seat folding misalingment
- dings on door levers
- paint touch up issues on trunk door
- awfully misaligned both tail lights
- paint overspray on passenger glass
- passenger window making weird crack noise when closing
- and misaligned driver side headlight fixture
I live in Allentown so its an hour drive to Devon. Got there around 8:30am for a 9am appointment. SA showed up on time and when I started showing him all the issues, his first question to me was "are you serious about getting these paint issues fixed because this could be a really lengthy process?". I asked him if he will accept these issues on a car that costs 55k? he got pissed and rest of my appointment went pretty shitty. He insisted that I re-forward the email I sent to my DA and later forward to service center email so he has a paper trail to prove these paint issues existed before I took delivery. He mentioned about getting all of this on "due bill" and they will have to get approval from operations before they can work on it. I hated the whole process but I finally had him write them up and was told it will be few days before I get my car back. Got an old S as loaner which wasn't cleaned or washed, still had pet hair all over the car. SA said he doesnt have any other loaners, all they have are 2015 or older. Reluctantly took the loaner and drove home. Later that day, app showed it will be ready by 6/17 which then got changed to 6/22 and now it shows 6/30. So by now, MY spent more time in service center than in my garage.
at this point, i regret trading my perfectly fine M3.
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