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My X had a bad day today

Discussion in 'Model X' started by lynnpt2001, Aug 7, 2018.

  1. lynnpt2001

    lynnpt2001 Member

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    Started by showing the X Christmas show to a friend, the show started then stopped. I moved the car as it was close to a tree, open parking lot, show starts and part way is starts playing mixed in some radio noise with the song, the car continues with all kinds of distorted noise with the song mixed in. Show ends, get in the car to drive, no power steering with a warning on the dash car needs service steering assist is limited. Park the car and back into drive and steering works. Now comes the good part 1/2 hour later I'm driving into a slow speed housing area, click this link to hear what was coming from the speakers as I drove slowly. Had to do a 2 wheel reboot to clear this.
     
  2. posity

    posity Member

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    You made your X cry! What did you say to it???
     
  3. P85_DA

    P85_DA Supporting Member

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    Yah that’s why don’t do the Xmas show ..lot of opening , slamming of doors that is unecessary ..if someone wants to see it I point them to YouTube ;)
     
    • Love x 1
  4. P90D

    P90D Member

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    I've seen other reports of this -- someone "fixed" the whale song by shutdown from the touchscreen under the advice of a service tech. Apparently this is more like a system cold boot and the steering wheel is warm reboot of dashboard and touchscreen hardware (MCU?)
     
  5. DCGOO

    DCGOO Member

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    #5 DCGOO, Aug 7, 2018
    Last edited: Aug 7, 2018
    I had that exact problem tonight (MCU2 X, less than 1200 miles on the clock). Same sound. Sound disapeared above 15mph. I did nothing extra, just started when driving away (did not do the Christmas dance). Reboot cleared it. No flipping idea.
     
  6. lynnpt2001

    lynnpt2001 Member

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    Yes, very concerning, car is a lot like a new Smartphone, full of software glitches. Something I guess you deal with. Not too fun when other people are watching and you spent 100+ K on a car.
     
  7. S4WRXTTCS

    S4WRXTTCS Active Member

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    I kinda like the eerie sound.

    Maybe they can make that an easter egg.
     
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  8. JemsM0delX

    JemsM0delX New Member

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    I have just ordered an X and am starting to worry that things will all go awry with it when i have the children in it. On the whole are there lots of issues with it?
     
  9. P85_DA

    P85_DA Supporting Member

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    No there are not
     
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  10. JemsM0delX

    JemsM0delX New Member

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    Thanks ... I have just ordered a Pearl White X 100D but with standard silver wheels (wanted the arachnids but the husband said I would curb them ... boo!)

    Can't wait for delivery! ..
     
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  11. P85_DA

    P85_DA Supporting Member

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    Yes ...Boo ..on not getting those wheels !:oops:
     
  12. LTR2018

    LTR2018 Member

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    I had the same sounds coming out of my speakers yesterday, too. I had just started leaving grocery parking lot and the spooky sound started as I accelerated. Got a bit more high pitched as I sped up. Then went away. Came back as I slowed down.
    A screen reboot fixed it completely.
    Driving a computer is such fun! LOL...
    I love my Tesla.
     
  13. SISU Life

    SISU Life Member

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    We had that as well the other night. Reboot did the trick. Googled some forums and there was some speculation that the sound is coming from the AC unit/fans or something. I didn't try turning off climate control when it was happening, but it was a very hot day and the AC was running full tilt. We were in stop and go traffic when it started. Haven't heard it since.
     
  14. lynnpt2001

    lynnpt2001 Member

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    Be careful you can curb the standard wheels easily as well
     
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  15. lynnpt2001

    lynnpt2001 Member

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    The sound was coming from the speakers in the car 100%
     
  16. BigMskiman

    BigMskiman Member

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    Lemonade stand was near my house on way to Starbucks, did that drink, and the kid was liking my X, so then I launched Xmas show with new software from this morning, it worked great. My X had a good day :p, Hope yours does soon.

    old |v2018.26|AP2,PUP|
    new |v2018.28.1|AP2,PUP|
     
    • Love x 1
  17. hly

    hly Member

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    sounds like a ICE engine revving? maybe a pedestrian warning sound?
     
    • Disagree x 1
  18. X Fan

    X Fan Supporting Member

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    +1

    Have two, both fantastic, particularly the new one.
     
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  19. ecarfan

    ecarfan Well-Known Member

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    The issues I have had with my X during my year of ownership have all been minor, and were resolved by Tesla Service or by me. :cool: I can highly recommend the car (it’s my third Tesla). It’s not perfect, of course, but I think on balance it is the best road trip vehicle ever made.

    Keep in mind that people are far more likely to post about a problem they are having than they are to take the time to post “Well, this month I had no problems with my car.” That’s boring.
     
    • Like x 2
  20. bFlat

    bFlat Member

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    I think the "whale song" is related to a firmware update as I've had this happen 3 times in the last couple weeks. In my case, I've noted some similarities in all 3 cases:
    • It only happened when I got out of the vehicle and got back in within 5 min or so.
    • Never had it happen when parked overnight or at my work place.
    • Never happened in my prior 6 weeks of ownership.
    • AC on in all cases.
    • Sound coming out of speakers.
    • No noise when in "P", but noise starts when put in gear "D" or "R".
    • Manually shutting down the car solves the issue.
    Taking a wild guess, I think this is caused by a couple things:

    1) Mic feedback to the speakers. This could explain why this started with a firmware update and caused by a firmware glitch.
    2) Something related to power on sequence that is suppose to isolate audio from ground loop noise. This could also be caused by a change in firmware. I hear a lot of relays turning on/off when the car powers on so electrical circuits are connecting/disconnecting.

    Bottom line is that it is an electrical noise and not a mechanical one so annoying, but not something serious imho.
     

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