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New home router

Discussion in 'Model S: User Interface' started by monbri, Dec 25, 2016.

  1. monbri

    monbri Member

    Joined:
    Aug 13, 2015
    Messages:
    14
    Location:
    Fort Lauderdale, FL
    i had to get a new router from Comcast. Now I can't get Model S to connect. Any ideas? I have already restarted the screen.
     
  2. fasteddie7

    fasteddie7 Member

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    Aug 12, 2016
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    Location:
    uniontown PA
    Make sure your ssid and password are the same as your last router or make sure it's changed in the model s. Make sure mac filtering isn't causing issues also.
     
    • Helpful x 1
  3. mrElbe

    mrElbe Active Member

    Joined:
    Aug 17, 2014
    Messages:
    1,158
    Location:
    Stouffville, ON Canada
    Did you do the following?
    1. Touch LTE or 3G icon on screen. It will now look for WiFi in the area.
    2. Find the SSID of your new router and touch it. Now it will ask for Password.

    If your router is set to not broadcast the SSID, then you will have to set it to broadcast it.
     
  4. Dstrohl

    Dstrohl Member

    Joined:
    Oct 13, 2016
    Messages:
    232
    Location:
    Seattle Area
    In addition, there have been a few other issues that TMC members have found:

    • If your home network uses addresses like 192.168.20.x the car wont connect (it probably uses that range internally)
    • The car is restricted to using the b and g 2.4Ghz ranges, which are often majorly oversubscribed in certain areas. it's possible that the new router chose a channel that just doesn't work as well for you.
    • There was a reported instance where a local DNS server was not able to handle larger responses from Tesla. This is unlikely to be a problem unless your router is caching requests locally.
     
    • Like x 2
    • Disagree x 1
  5. Dstrohl

    Dstrohl Member

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    Oct 13, 2016
    Messages:
    232
    Location:
    Seattle Area
    Ummm, why the dislike flag @Snerruc ?
     
  6. Snerruc

    Snerruc Member

    Joined:
    Apr 16, 2016
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    445
    Location:
    Kailua kona
    S
    sorry, my finger hit it by accident.
     

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