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New Tesla Y defective - what would you do?

polyphonic54

Member
Aug 29, 2019
317
251
USA
The only thing I would be worried about is work being done in a timely manner. The replacement itself isn’t a big deal. Some motors die early, most last a very long time.
 

Clark_Kent

Member
Jun 23, 2020
343
241
Smallville, KS
On what grounds would you be asking for a new car? If you're well within your rights to do so (i.e., lemon law) then go for it. If not, you likely will not get a new car from Tesla.
 

cedcor

Member
Dec 13, 2020
73
38
Carlsbad CA
Your only option is to follow the warranty route. They’re not going to give you a new car unless it’s deemed a lemon after their attempts to warranty the vehicle fail. Then you have to look at your states rules.
 

Ken_Y

Member
Jun 14, 2020
15
4
Pasadena
You don't have a choice especially if they are willing to replace it. Instead, just document your conversation and the duration which you do not have the vehicle. If the issues persists, then you can go the lemon law route but it was extremely time consuming and draining. I would expect the DU to be replaced and it'll be as good as new. You can see if they will offer some form of compensation (free supercharger miles). The manager may be able to do something.
 

GeekyDoc

Member
Jan 18, 2021
54
14
PA
I would ask about warranty coverage on the new DU as well as document the heck out of all of it. Ensure you have someone saying that replacing with brand new DU and there will be no noise etc. Hopefully you will not have to resort to using any of this and this is the only blip in your ownership of an otherwise awesome EV. But if it ever swings the other way, you will have proof.
 

ambitious_avo

Member
Feb 6, 2021
15
27
Los Angeles
Hello, I had a similar issue with the loud whining MY Loud Whine
Long story short, my vehicle was missing the penthouse perimeter seal and it had to be added. However, the SC initially thought it was my rear drive unit and they replaced that first which didn't correct the issue. After that appointment, I've had some significant vibration while driving and I'm having trouble getting this issue corrected. If you decide to pursue a buy-back option with Tesla, I'd like to know how the process is because I'm contemplating that myself.
 
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