I am at wits end with this software issue. Had my MCU1/HW2.0 vehicle updated with the new computer and infotainment system June 1. Since then I do not get app notifications for software updates, security alarms, start/stop/interrupt charging and now for windows/doors open. I have done several 'chats' with Tesla 'experts' on this problem and done what they suggested (remove/reinstall app, try a different phone, reboot phone, reboot vehicle, 'power off/wait 5 minutes in car reboot'. They have checked my account and it is fine. I have repeated gone into settings on the app, then notifications to make sure boxes were checked (when I log out, some go away).
Has anyone else, who got the MCU2/HW3 upgrade had this issue? I have scheduled a service appointment but it is 90 miles away and can't figure out what they can do that a mobile ranger couldn't (especially since I would expect they would want to use my phone to confirm the issue), but for some reason I cannot schedule it for mobile service.
Looking for anything else I can do to try and get it to work (especially for security alarm and SuC charging done/idle fees in effect.
Thanks.
Has anyone else, who got the MCU2/HW3 upgrade had this issue? I have scheduled a service appointment but it is 90 miles away and can't figure out what they can do that a mobile ranger couldn't (especially since I would expect they would want to use my phone to confirm the issue), but for some reason I cannot schedule it for mobile service.
Looking for anything else I can do to try and get it to work (especially for security alarm and SuC charging done/idle fees in effect.
Thanks.
