2023 MYLR with 223 miles on it (1 month old). 2 days ago, I had the OTA software update. After the completion of the update I received a notification software update complete and after a few seconds, I received another notification battery low need to charge" but my battery is 76% at that time and not connected to a charger. I thought it was a glitch due to the update. After that notification pop up, I cannot see it in my App. I called the following day and they said that a technician can remotely diagnose the notification. The car runs fine and I do not see any pop up on the screen. The technician diagnosed it by asking me a question on the app via text about what is my concern. After I sent them the information they immediately replied with a diagnosis. The diagnose is I have to bring the car to service center. Here is the quote : Diagnose and replaced high voltage controller
Correction: Controller-High Voltage (non-structural pack) (remove& replace) $351.90
Correction Diagnosis: High Voltage Circuit Integrity check $255.00
Labor hours 2.38
Total Amount $606.90
Pay Type: Customer Pay
Cost estimate $606.90 You will not be charged at this time. Repairs covered under warranty will be waived.
I am skeptical on the diagnosis as they have not seen the car or check the log in my car. I heard a lot of horror stories bring the car to service center and instead of being fixed, more problem will arise.
Correction: Controller-High Voltage (non-structural pack) (remove& replace) $351.90
Correction Diagnosis: High Voltage Circuit Integrity check $255.00
Labor hours 2.38
Total Amount $606.90
Pay Type: Customer Pay
Cost estimate $606.90 You will not be charged at this time. Repairs covered under warranty will be waived.
I am skeptical on the diagnosis as they have not seen the car or check the log in my car. I heard a lot of horror stories bring the car to service center and instead of being fixed, more problem will arise.