Well, I was super excited and multiple people on this forum helped me with questions and suggestions for which I'm thankful, but it looks like there will be no Tesla solar in the cards for me!
We have a lightweight concrete tile roof that only 5 years old. It was put on as part of a whole house remodel. Tesla did a site visit and I was quite impressed with the two guys they sent. They looked at the rafters inside my attic (wore a mask and were quite careful), went up on the roof and took a ton of pictures of the panel and garage.
A day later I got a text talking about a new document for me to review. They said that due to the roof being lightweight concrete tile, they would need to replace the entire roof area where the solar would be installed at an added cost of 7K! Needless to say, I was pretty disappointed. They included a picture of the tile being weighed by the site visit guys and it was 7.8 lbs.
I called them up the rep they assigned me and he said that was their policy and I would need to agree to it if I wanted solar to be installed by them. I went ahead and canceled and he said he would process the $100 refund. Ah well, I understand it's their policy and that's fine, but I wish there was just a tiny bit more clarity where they could have saved both of us some trouble. Interestingly, they already submitted for a solar permit with my city (electronically) before they got my approval! I'm wondering if I need to call the city and have them cancel it!
Now I'm back to the drawing board to since my price point is now $2.55/watt instead of $2.01/watt!
We have a lightweight concrete tile roof that only 5 years old. It was put on as part of a whole house remodel. Tesla did a site visit and I was quite impressed with the two guys they sent. They looked at the rafters inside my attic (wore a mask and were quite careful), went up on the roof and took a ton of pictures of the panel and garage.
A day later I got a text talking about a new document for me to review. They said that due to the roof being lightweight concrete tile, they would need to replace the entire roof area where the solar would be installed at an added cost of 7K! Needless to say, I was pretty disappointed. They included a picture of the tile being weighed by the site visit guys and it was 7.8 lbs.
I called them up the rep they assigned me and he said that was their policy and I would need to agree to it if I wanted solar to be installed by them. I went ahead and canceled and he said he would process the $100 refund. Ah well, I understand it's their policy and that's fine, but I wish there was just a tiny bit more clarity where they could have saved both of us some trouble. Interestingly, they already submitted for a solar permit with my city (electronically) before they got my approval! I'm wondering if I need to call the city and have them cancel it!
Now I'm back to the drawing board to since my price point is now $2.55/watt instead of $2.01/watt!