Not Happy with Detailing Job. Am I being picky?

[Darthbenji]

Went to a place in the GTA. Wasn’t happy but am not sure if I’m expecting too much. Dirt and sand still visible in the carpets. Things clearly not wiped down. Rear seat vents clearly not touched and show dust and other crap from over the winter. Same with inside of the doors. I guess for $400 I was expecting to say ‘oh wow’ not think I should have did it myself on Sunday.

I didn’t post the name of the place in the event I am expecting too much. I’ve had other cars detailed and was awfully impressed. This is pretty meh to me.

Pics taken an hour after I picked it up. Looks good at a glance I guess.

 

[Techniques]

Ouch $400? I bet you could have done just as good of a job with a little time spent on Sat/Sun for sure. Portable vac, microfibre cloth and some interior cleaning supplies, you’d be good.

 

[Darthbenji]

Ouch $400? I bet you could have done just as good of a job with a little time spent on Sat/Sun for sure. Portable vac, microfibre cloth and some interior cleaning supplies, you’d be good.

In fairness they also did an exterior wash. The package I went with describes it as a complete restoration to showroom condition that takes 3-5 hours. That is $199. The wash is $119. It was $397 total with tax and tip. Man I wish I hadn’t tipped. So in fairness I misstated that the job was $400. It was $199 plus tax and tip.

 

[richyrich]

Yeah that's still a pretty dirty car, definitely not showroom. I'd call them back.

 

[mtndrew1]

I used to detail cars and this is appalling. Take it back and demand it be done correctly.

 

[Kilotango74]

Yes I agree, used to detail as a side job and that is unacceptable.

 

[jkoya]

It looks like they completely skipped the interior detail...

 

[Darthbenji]

I’ve emailed the company with the photos explaining that I’m disappointed in the job. I’ll see how they respond.

 

[Canuck9000]

I am glad you choose to speak out. Businesses are built on reputations....hopefully they choose to make it right for you...if not ...please share the name with me as I would definitely like to avoid them.

 

[Darthbenji]

I am glad you choose to speak out. Businesses are built on reputations....hopefully they choose to make it right for you...if not ...please share the name with me as I would definitely like to avoid them.

Absolutely I will. I think it’s fair to let them make it right first. Everyone has a bad day sometimes.

 

[03DSG]

I’ve emailed the company with the photos explaining that I’m disappointed in the job. I’ll see how they respond.

Great! Let us know the outcome. To me that’s an unacceptable interior detail job. Parts of it look like mine before I detail it.

 

[Darthbenji]

The manager called me today and apologized and thanked me for giving them a chance to make it right before slagging them. I’m rebooked for May.

 

[sakimano]

you're not TA

they did a poor job. Now...if they charge $79 you got what you paid for. If they charged anything more than that, you're in the right.

Want to see a pretty ridiculous detail job?