Well it looks like you installed the bracket in the right position. Sounds like a broken/improperly welded bracket...perhaps even a totally missing bracket? Sad to say but Wouldn’t put it passed tesla QA for that to happen. Did you get resistance when sliding it left and right?
You shouldn’t have to pay and hopefully you don’t. Let us know how it pans out......ask if they’re willing to take pics of what the bracket looks like when they take the glass off.
BTW when was your car built? Same as @jdr42 ? Maybe there’s a batch of cars within same period that have issues with the bracket.
Well it looks like you installed the bracket in the right position. Sounds like a broken/improperly welded bracket...perhaps even a totally missing bracket? Sad to say but Wouldn’t put it passed tesla QA for that to happen. Did you get resistance when sliding it left and right?
You shouldn’t have to pay and hopefully you don’t. Let us know how it pans out......ask if they’re willing to take pics of what the bracket looks like when they take the glass off.
BTW when was your car built? Same as @jdr42 ? Maybe there’s a batch of cars within same period that have issues with the bracket.
I took it into Tesla service today after I insisted they look at it as a warrantee issue. Even if it was just to show me what I did wrong. I couldn’t have been more careful to follow instructions. I was met with a repetitive “not covered under warrantee, we can’t be sure of how you installed it, we install them all the time and the glass never breaks”. I described how the J bolt almost protruded right through the nut, and how I’d read on these forums of another instance of the bracket welds coming loose in a similar timeframe as my cars build (September/October 2020).
After talking to the tech in the back they decided to take a look at it. 30 minutes later it was determined the bracket under the glass came loose and warrantee would cover it. A quick facelift with gorilla tape and they scheduled a multi day body shop/glassshop service for next week. I’l see if I can get a photo of the bracket when they do the work, but I doubt it as I won’t be able to be present.
The most surprising thing to me was how many people told me in this cracked roof repair process that I should just get Tesla to install the roof racks because most people break their roofs. I hadn’t come across that suggestion in any paperwork with the roof racks or when I purchased them. I spent more on the torque wrench then what it would have cost for them to install the racks.
I will now just get them to do it. If they break it, they buy it. And I would suggest anyone doing it for the first time at least, to get Tesla to do it so they can find out of the welds will pop.
I wonder what other welds in this car may be sub par..