This isn't a issue about cost but procedure
Back in March this year, I charged my M3 at the Grantham SuC. The first charger that I tried to connect too didn't work which was probably why it was available as all the chargers were full at the time, one became available and I successfully connected and charged my vehicle by 35Kw. Within 10mins of my failed first charing attempt I was notified by the Tesla app that I had been charged £1.20 idling fee for the first (but failed) charge, but as this was my first "idle fee" the fee was waved.
The question I have is; who would I complain to if I wanted to question the fee/issue?
Many thanks for any advice.
Back in March this year, I charged my M3 at the Grantham SuC. The first charger that I tried to connect too didn't work which was probably why it was available as all the chargers were full at the time, one became available and I successfully connected and charged my vehicle by 35Kw. Within 10mins of my failed first charing attempt I was notified by the Tesla app that I had been charged £1.20 idling fee for the first (but failed) charge, but as this was my first "idle fee" the fee was waved.
The question I have is; who would I complain to if I wanted to question the fee/issue?
Many thanks for any advice.