Peeling Yoke warranty replacement - updated materials?

[Evee]

Can anyone help me understand how people that call the all new model 3 “refresh” look at this yoke compared to the old one and call it new instead of refresh?

 

[Evee]

The new yoke is the same size as the original, the material feels a little different, the haptic buttons vibrate and make a clicking noise, the airbag/horn depresses when you push it, and the in-car owner's manual has been updated to reflect the new functionality.

So would you say the haptics match the new 3 haptics? That they are stronger than on the old yoke?

 

[zoomer0056]

Can anyone help me understand how people that call the all new model 3 “refresh” look at this yoke compared to the old one and call it new instead of refresh?

Most people called the new M3 Highland.

Refresh tends to refer to the whole car with upgraded items. Those items (yoke is one item) are new. If you look at the yoke as the whole item it's a refresh with upgraded items. Those items, covering and buttons, are new. It you go in even deeper and look at the button as the whole, it is refreshed with new items. That new item is the haptic hardware.

So, refresh refers to a whole that has new pieces.

Also, refresh refers to the current iteration of something that changes a lot. Tesla cars are refreshed throughout the year, every year. The yoke is not.

 

[adyabr]

Got my new yoke. Material feels superior, has mechanical horn (not that it ever bothered me). Hope this one last longer

 

[Anaki01]

@adyabr Where are you located? My local dealership told me they didn’t have it yet and to check back within the next couple of months.

 

[zoomer0056]

@adyabr Where are you located? My local dealership told me they didn’t have it yet and to check back within the next couple of months.

Same response from my local Service Center.

 

[FloridaSun]

I opened a service request to replace my Yoke for the 2nd time and I got a call from Tesla. The guy told me that no Yokes are available as of right now for 2023 and older Model X or S at this point. I was told that the owners of those vehicles will get notified (even if out of warranty) and all those yokes will be replaced with a redesigned one once they are available. He could not give me any timeline when he expects them to be available. All that he knew was that they had no replacement yokes at this point. My service request was cancelled and I'll have to wait until I'm notified of the new yokes. Meanwhile, I may get one of those covers you can buy on Amazon for $39 to $79.. They seem a pain to install but I really don't want to see that peeling yoke every day.

 

[Daytonaviolet]

I made an appointment via app. But the earliest date is first week of May.

 

[Anaki01]

I made an appointment via app. But the earliest date is first week of May.

Was there an option in the app for yoke replacement? Is the date in May based on the yoke replacement?

 

[adyabr]

@adyabr Where are you located? My local dealership told me they didn’t have it yet and to check back within the next couple of months.

Socal (San Diego)

 

[Daytonaviolet]

Was there an option in the app for yoke replacement? Is the date in May based on the yoke replacement?

I selected interior and then posted a pic of yoke which has started to peel. But not sure you have too. I heard you can just ask for the horn yoke.

 

[Anaki01]

Socal (San Diego)

@adyabr Would you mind sharing which Tesla service center in San Diego? I want to call anonymously to see if that dealership is offering it. I’m also in SoCal in Los Angeles area.

 

[B2FiNiTY]

Is yours peeling or just having turn signal issues?

I occasionally have the turn signal issue. Not sure if they will replace the whole steering wheel for an off and on issue.

Both! lol. Turn signal issue since basically new. And just started peeling a few months ago.

 

[Anaki01]

Both! lol. Turn signal issue since basically new. And just started peeling a few months ago.

What is your turn signal issue like? Is it both turn signals or just left arrow?

Mine is the left turn arrow and is sporadic. Sometimes it works flawlessly and sometimes not at all.

 

[Daytonaviolet]

I made an appointment via app. But the earliest date is first week of May.

I got a mobile date April 5th

 

[ldbobby]

Got my slightly peeling yoke on my Model X replaced with the new one with the center horn yesterday by the Santa Ana, CA service center. Quick one hour appointment.

 

[B2FiNiTY]

Same issue as yours. Mostly the left. It’s happened to the right once in awhile. If I turn the wheel at a large angle it usually will come back. But I can’t do that while moving.

What is your turn signal issue like? Is it both turn signals or just left arrow?

Mine is the left turn arrow and is sporadic. Sometimes it works flawlessly and sometimes not at all.

 

[B2FiNiTY]

Got my slightly peeling yoke on my Model X replaced with the new one with the center horn yesterday by the Santa Ana, CA service center. Quick one hour appointment.

How long ago did you make the request?

 

[ldbobby]

How long ago did you make the request?

Peeling started on 3/18, made the request 3/19, service completed 3/20.

 

[nBar5EV1]

Does anyone know if Tesla will replace a peeling yoke with a steering wheel if requested? My yoke is peeling and I honestly think I’d prefer the traditional steering wheel.