Hi all,
I have a Y on order, but I'm actually asking this question for my boss. He's bought 6 other Teslas, and ordered a White/White LR AWD Y on day one last year. I found his VIN in the source code, and it starts with a 6. It has a performance VIN - I know that I saw this happening to people early on, but not sure if there was any resolution. His insurance will go up if they think it's a performance. Tesla has been HORRIBLE to him! They keep telling him that his car isn't even made yet (Vin was assigned weeks ago), and he hasn't received any of the texts. He called the other day and spoke to a very rude rep who told him that if he can't pick up his car whenever it comes, he is out of luck (he is planning on going to the beach in a week).
Any ideas on the VIN? I'm really shocked by the way Tesla treats customers, but of course I still want my Y!!
I have a Y on order, but I'm actually asking this question for my boss. He's bought 6 other Teslas, and ordered a White/White LR AWD Y on day one last year. I found his VIN in the source code, and it starts with a 6. It has a performance VIN - I know that I saw this happening to people early on, but not sure if there was any resolution. His insurance will go up if they think it's a performance. Tesla has been HORRIBLE to him! They keep telling him that his car isn't even made yet (Vin was assigned weeks ago), and he hasn't received any of the texts. He called the other day and spoke to a very rude rep who told him that if he can't pick up his car whenever it comes, he is out of luck (he is planning on going to the beach in a week).
Any ideas on the VIN? I'm really shocked by the way Tesla treats customers, but of course I still want my Y!!